Rothera
Market Operations Associate - Live Events (UK)
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Bringing the future into focus.
Rothera is building the premier prediction market in partnership with Robinhood and Susquehanna International Group.
By empowering traders to take positions on the events that shape our world, Rothera’s platform harnesses the scale and power of financial markets to produce timely, unique, and effective information discovery for leaders and decision-makers to ask and answer their most important questions.
Rothera operates at the frontier, generating market-driven forecasts that turn intuition into insight.
About the role
The Market Operations Associate is responsible for providing real-time support to Rothera's clients and key internal stakeholders, maintaining a fair and orderly market, and monitoring the stability of Rothera's systems. Associates engage directly with Rothera's clients, engineers, product managers, and executive leaders to resolve mission-critical questions and issues.
Market Operations Associates may start out with limited industry experience, but they are adaptive, highly empathic, and motivated to learn. They take initiative to understand our partners' priorities and guide their adoption of Rothera's trading, clearing, and data services.
Markets are constantly changing, and Associates regularly face time-sensitive, unstructured challenges in high-visibility situations. In partnership with Rothera's engineers, they use their deep understanding of Rothera's clients and fluency with Rothera's proprietary datasets to uncover traders' problems and identify actionable solutions.
Rothera’s UK Associates work in-person hybrid out of Rothera’s Belfast office.
Schedule
Associates provide core operational coverage on a specified shift-based schedule from Thursday through Sunday. UK shifts are scheduled from 7 AM to 4 PM UK Time.
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In addition to core shift coverage, this role involves individualized training and milestone-based project obligations. Associates are enlisted to participate in strategic projects outside of core coverage shifts to meet key project objectives without compromising operational support.
What you’ll do
- Develop expertise with Rothera trading systems, market functionality, order types and external interfaces
- Provide technical and non-technical support for market participants, including futures commission merchants ("FCMs"), clearing banks, and other industry partners to resolve issues related to market access or usage of Rothera's trading, clearing, or data services
- Synthesize user feedback and coordinate communications when escalating critical system issues to Rothera engineers
- Monitor Rothera system integrity and maintain control of Rothera's trading environment
- Maintain Rothera's listed event contracts, ensuring accurate product specifications, trading parameters, and settlement terms
- Execute and maintain Rothera's operational procedures
- Design, build, and maintain automation scripts used by the Market Operations team
- Collaborate with internal teams at Rothera, including Technology Operations, Product Management, Sales, Quality Assurance, Compliance, and Regulation
What you’ll bring
- Bachelor's degree or equivalent combination of education and professional experience
- 1+ years of experience in trade support, quantitative trade consulting, middle-office operations, compliance, or system engineering in an institutional trading or exchange environment
- Initiative to delve beyond surface-level answers and continuously cultivate subject matter expertise
- Disciplined attention to detail
- Excellent verbal and written communication skills
- Ability to quickly acquire new concepts and ideas, for example, beginner-level programming in Python or SQL
- Availability and commitment to flexibly accommodate an event-driven work schedule and an on-call environment
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Desired, but not required
- Some professional exposure to, or familiarity with, electronic trading, exchanges
- Python programming experience, e.g., composition of simple scripts to automate manual processes or assist with routine assignments
- Some ability to query large datasets and analyze query results
Benefits & Compensation
This position has a generous base per year, plus participation in a discretionary annual incentive bonus program.
Rothera is dedicated to advancing the careers and personal well-being of our team members. We are continuously exploring ways to support our employees holistically, including a 401(k) plan with employer match, health, vision, and dental insurance for employees and eligible dependents, paid time off, and much more.
Why you should join the mission
If you want a critical role in a path-breaking company, you belong here.
Rothera values initiative from individuals of all backgrounds. We are proud to be an inclusive workplace and do not discriminate on the basis of race, religion, national origin, age, disability or handicap, sex, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
This is a full-time position. This position is not available for visa sponsorship now or in the future. Applicants must be authorized to work in the UK on a permanent, indefinite basis.
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