Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: DAVIDSON TRAINING UK LIMITED
Training course: Business administrator (level 3)

What you'll learn

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:

• Write letters or emails, create proposals, perform financial processes, record and analyse data.
• Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.

Training schedule

You will complete a Level 3 Business Administrator apprenticeship, with the training tailored around your role at Maven Group. Supported by Davidson Training UK Ltd.

Your apprenticeship coursework and training will be completed during your working time, with Fridays allocated for your apprenticeship work from home. There is no college leave. The role will give you practical experience that directly supports your apprenticeship, while allowing you to develop skills across multiple areas of the business.

Requirements

Skills:

• IT skills
• Organisation skills
• Creative
• Initiative
• Confident
• Bubbly and outgoing
• Confident on the telephone
• Friendly
• Approachable
• Naturally personable
• Confident with social media
• Comfortable appearing in media
• Well-presented
• Professional
• Strong attention to detail
• A good communicator
• Proactive
• Ambitious

Other requirements:

Location & Commute: The office is based in EC3M, London. We are happy to consider candidates travelling from Kent and Essex, as members of our existing team also travel into London from these areas.

About this employer

Maven Group is a specialist medical staffing agency supporting healthcare and beauty professionals across the UK. We work closely with clinicians, practitioners and industry professionals, providing clear, dependable recruitment and focusing on finding the right long-term fit. We are a small, friendly and ambitious team that is growing rapidly, and we are looking for someone who wants to be part of something exciting from the beginning. This isn't a traditional apprenticeship where you'll spend your days doing the same admin tasks. You'll become an important part of our team, working across marketing, social media, recruitment support, compliance and general business administration. We are looking for someone with a big personality, plenty of confidence and a natural ability to connect with people. If you're bubbly, outgoing, creative and enjoy being around people, this could be a fantastic opportunity to build your career.

Maven Group website

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay.

Why Join Maven Group? This is an opportunity to join a small but rapidly growing business where you can genuinely make an impact. You'll work closely with the team and have the opportunity to learn how a successful recruitment business operates from the inside. You'll gain experience across administration, marketing, social media, recruitment and compliance, giving you a broad range of skills that can support your future career. We're a close team and believe that work should be enjoyable. We regularly organise team socials and activities, and we're looking for someone who will become a valued part of our team rather than simply being "the apprentice". If you're ambitious, confident and full of ideas, there is plenty of scope to grow with the business and take on more responsibility as you develop. Providing successful completion of your Apprenticeship, there is potential for long term