• Create and source photography and video content to support marketing campaigns and showcase facilities, events, programmes, and customer experiences.
• Develop creative briefs and coordinate external photography and videography projects where required.
• Maintain an organised library of marketing assets, photography, video content, and promotional materials, ensuring materials remain current and accessible.

Stakeholder Management and Collaboration

• Work closely with the Events Team and Sports Club team to develop and deliver effective marketing activity.
• Liaise with the College's Marketing and Communications team to ensure brand consistency and alignment with wider organisational objectives.
• Collaborate with website developers, designers, printers, media partners, and other external suppliers as required.
• Develop clear marketing briefs and provide regular updates to key stakeholders on campaign progress and outcomes.
• Support collaborative working between the Events Team, Sports Club, and College Marketing & Communications Team.

Events and Community Engagement

• Support the promotion and delivery of commercial events, sports events, open days, competitions, community engagement initiatives, and other activities.
• Attend events as required to capture content, support promotional activity, and represent the organisation.
• Promote customer and member engagement initiatives designed to improve satisfaction, retention, and advocacy.

Performance Monitoring and Reporting

• Monitor, analyse, and evaluate the effectiveness of marketing campaigns and activities using relevant analytics tools and reporting platforms.
• Track key performance indicators (KPIs), including engagement, lead generation, conversion, membership growth, event enquiries, and return on investment.
• Produce regular reports on marketing performance, outcomes, and recommendations for future activity.
• Use website analytics, campaign data, and customer insights to continuously improve marketing effectiveness.

General Responsibilities

• Undertake any other reasonable duties commensurate with the level of the role as requested.
• Engage proactively with colleagues across the College to support collaborative working and continuous improvement.

Skills and Experience

Essential Qualifications and Experience

• GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above.
• Relevant qualification in Marketing, Digital Marketing, Communications, Business, or a related discipline (Level 3 or above).
• Proven experience in a marketing, communications, or digital marketing role.
• Experience of developing and delivering marketing campaigns across multiple channels.
• Strong understanding of digital marketing channels, tools, and best practice, including social media, email marketing, website content management, and digital advertising.
• Experience creating content for digital and print marketing materials.
• Experience managing and updating website content using a Content Management System (CMS).
• Experience using email marketing platforms and customer communication tools.
• Experience analysing marketing performance data and using insights to improve campaign effectiveness.
• Experience working with a range of internal and external stakeholders.
• Excellent written and verbal communication skills.

Desirable Qualifications and Experience

• Qualified to Degree level or higher in Marketing, Communications, Digital Marketing, Business, or a related discipline.
• Professional marketing qualification or membership of a relevant professional body.
• Experience within hospitality, events, venue hire, leisure, sport, education, membership, or customer-facing commercial environments.
• Experience planning and managing paid advertising campaigns.
• Knowledge of Search Engine Optimisation (SEO) and website analytics tools.
• Experience of event promotion and customer engagement campaigns.
• Ability to create photography and video content for use across digital marketing channels.
• Experience commissioning and managing external suppliers such as designers, photographers, printers, or media partners.

Knowledge and Skills

• Strong understanding of marketing principles and campaign planning.
• Excellent copywriting, proofreading, and content creation skills.
• Strong analytical skills with the ability to interpret data and produce actionable insights.
• Good understanding of branding and the importance of maintaining brand consistency.
• Proficiency in Microsoft Office applications and marketing-related digital platforms.
• Ability to manage multiple projects simultaneously and prioritise competing deadlines.
• Strong attention to detail and commitment to producing high-quality work.
• Excellent organisational and administrative skills.

Personal Qualities

• Creative and commercially minded, with the ability to generate innovative marketing ideas and campaigns.
• Proactive, enthusiastic, and self-motivated with a positive, solutions-focused approach.
• Strong interpersonal skills with the ability to build effective working relationships at all levels.
• Professional, approachable, and confident when engaging with colleagues, customers, and external partners.
• Able to work independently and use initiative while also contributing effectively as part of a team.
• Resilient, adaptable, and able to work effectively in a fast-paced environment.
• High level of personal accountability and commitment to achieving results.
• Passion for delivering excellent customer experiences and supporting business growth.
• Commitment to the values and objectives of Dulwich College and its commercial enterprises.

Safeguarding and Health and Safety

All staff have a responsibility to safeguard and promote the welfare of children. The postholder will undertake the appropriate level of training and is responsible for ensuring that they understand and work in accordance with the safeguarding policies of the organisation.

All staff must take reasonable care of their own health and safety and that of others, observe applicable safety rules, follow instructions for the safe use of equipment, and cooperate with managers on health and safety matters, including the reporting and investigation of incidents.