Healthcare Today
Marketing and communications manager (maternity cover)
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Marketing
Healthcode is the UK’s official medical bill clearing company for private healthcare. Since 2001, we have conveyed encrypted online systems to healthcare professionals and businesses and currently process over £5bn worth of medical invoices annually as well as clinical records for virtually every private patient in the UK.
Enhancing what we already do well, we continue to deliver solutions to:
- Help streamline administrative processes
- Connect healthcare organisations
- Add value
Today, we provide an extensive range of specialised IT solutions and systems for the private healthcare market including practice management systems, online billing, secure messaging and clinical coding tools.
Our mission
Our mission is to remain recognised as the experts in online solutions, providing quality service to private healthcare businesses and professionals. We adopt a pioneering approach to healthcare IT services by using our expertise and knowledge inventing and delivering integrated systems to help healthcare businesses.
Our vision is to be the knowledge source and most trusted independent expert to deliver interoperable online solutions and define industry standards for private healthcare. We believe all key stakeholders in the industry will benefit by developing and enhancing these standards across the private healthcare sector to connect organisations enabling collaborative programmes where business, clinical and commercial information can be securely exchanged.
Role purpose
All-encompassing marketing role, working closely with the Head of Marketing and Communications Manager to manage multi-channel marketing and communication campaigns which are engaging, educating, raising awareness and generating revenue in line with the business objectives.
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Key Accountabilities
- Support the Head of Marketing and Communications with delivery across all areas of marketing to contribute to ROI and meet business goals
- Manage and deliver strategic go-to-market multi-channel marketing plans and activities (including areas such as Public Relations, Sponsorship and Events) to achieve business goals
- Manage and deliver key projects linked to business deliverables
- Build, manage and strengthen the Healthcode brand by interpreting brand guidelines to create engaging copy and give creative direction upholding the brand across the business
- Manage and lead team members to enable them to do their job effectively
- Support the Head of Marketing and Communications with evaluation and analysis of marketing campaigns to understand ROI and apply to future campaigns
- Proactively engage and liaise with the team and other relevant functions such as Business Development, Product Owners, Project Owners, IT and Operations and Finance to deliver projects successfully
- Engage, educate and increase brand awareness within the business sectors working closely with Head of External Affairs and Stakeholder Engagement
- Work with the Head of Marketing and Communications to gather information and ideas contributing to strategy and marketing planning
- Support the Head of Marketing and Communications to manage and maintain external relationships with agency, suppliers etc to ensure all projects are delivered effectively on time and within budget
- Support with maintaining a robust database of customer information to support with successful marketing campaigns
- Appreciation of the importance of legal and regulatory frameworks
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Person specifications
Qualifications And Experience
- Educated to degree level or recognised equivalent
- 5+ years in a marketing department and/or private medical sector experience
- Experience in managing a team
Professional and personal skills
- Self-starter
- Strong written and verbal communication skills
- Highly organised, good planning skills, high level of attention to detail and good copywriting skills
- Hands-on, willingness to get involved in multiple tasks as required
- Strong analytical, strategic thinking, admin and organisation skills
- Good numeracy skills to analyse ROI
- Able to work on own initiative and to multi-task, as well as work under pressure and to tight deadlines
- Creative and innovative
- Good project management skills
- Good team player
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook
- A good knowledge and understanding of website content management systems
Ready to take the next step?
Deadline for applications: 15 September 2025
We’ll review your application when we receive it, but please note we may amend the closing date and close the job vacancy if we’ve got enough suitable candidates or have filled the role.
Don’t forget to quote job reference MAR103 on the application form
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