Newcastle Carers
Marketing and Communications Officer

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Hours: Full-time, 37 hours/week, permanent
Location: Newcastle upon Tyne (Newcastle Carers Centre)
Salary: NJC pay scale 13-16, £29,064 to £30,518
We’re looking for a creative and organised Marketing and Communications Officer to join our Marketing and Fundraising Team at Newcastle Carers.
This is an exciting opportunity for someone who wants to use their marketing and communications skills to make a genuine difference to the lives of unpaid carers across Newcastle. You’ll play an important role in raising the profile of Newcastle Carers, increasing awareness of caring, promoting our services, projects and fundraising activities, and sharing the difference our work makes.
Why work at Newcastle Carers?
We support adults, children and young people who care for someone living in Newcastle upon Tyne. Our services are free, confidential and non-judgemental, helping carers find ways to make their caring situation more manageable. We believe every carer should be able to access professional support, information and guidance. We also believe that children and young people with caring responsibilities (some of whom are of primary school age) deserve the same opportunities as their peers. For more information about our charity and the vital work we do, please visit our website at www.newcastlecarers.org.uk.
Working at Newcastle Carers is more than just a job. We are a team of passionate people dedicated to supporting carers of all ages. Our values incorporate every aspect of our work: Empowering, Inclusive, People-Focused, and Empathetic. We know that by working together, we can make a significant difference in the lives of carers across the city.
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Join us to make a real difference in the lives of unpaid carers in Newcastle.
A bit about the role
This is a broad and varied role, so no two days are likely to be the same. You’ll work across marketing, communications, content creation and fundraising, reaching a range of audiences through different channels. One day you could be developing a campaign to raise awareness of caring, and the next creating a short video that brings a carer’s story to life, promotes one of our services, or a fundraising event.
You’ll create engaging content for our website, social media, email and other channels, using your skills to help more people discover Newcastle Carers and the support we offer. You’ll also work closely with colleagues across the organisation to identify and share stories, activities and impact of our work.
It’s a role with plenty of variety and scope to bring your ideas and creativity to life, while working as part of a small, supportive team where your work can make a real difference.
About you
We’re looking for someone creative, organised and confident in using marketing and communications to engage people.
You’ll have experience of creating content across different channels, with a good understanding of digital marketing, social media and email marketing. You’ll also be comfortable working with websites and creating engaging written, visual and video content.


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You’ll be someone who can manage a varied workload, work independently and collaborate effectively with colleagues across the organisation. You’ll be able to turn ideas into engaging content for a range of audiences and use different channels and creative approaches to promote Newcastle Carers and showcase the impact of our work.
We offer our employees a range of benefits and support...
- An inclusive and values-based culture and environment
- Flexible working from day one – a truly flexible working culture
- TOIL (Time Off In Lieu)
- Workplace pension scheme
- A generous holiday entitlement and special leave
- Training and development opportunities
- The opportunity to work as part of a team of passionate people with a great sense of humour!
- Free tea and coffee, with occasional cakes and chocolates (and healthy snacks, of course!)
How to apply
If you are ready to take on this exciting opportunity and contribute to a cause that truly matters, visit the Newcastle Carers website to download the job description, person specification and application form.
If you would like to have an informal chat about this role, please call Newcastle Carers on 0191 275 5060 and ask to speak to Lisa Mollett (Marketing and Fundraising Manager).
Closing date: Monday 28 September, 5pm
Interview dates: Monday 5 and Thursday 8 October
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