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Marketing Apprentice

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About the Role
This is an exciting opportunity for the right candidate to help assist the marketing for Watford Palace Theatre, across the full marketing spectrum - traditional and digital, to consumer and to business. Contributing to raising reach, awareness and engagement.
What You'll Do at Work
The successful applicant will work with the Marketing team in supporting the delivery of the theatre's marketing and communications and understanding our audiences. The purpose of the Marketing Department is to deliver all the marketing and branding elements of the WPT programme – this includes our productions, visiting work, projects and events, in the theatre, studio, digital ‘stages’, outdoor festivals, on tour and across the youth and community activities of our Take Part department.
Key Duties
- Audience research
- Brand management
- Advertising and promotion
- Campaign creation
- Customer data and insight analysis
- Monitoring campaign success
The Marketing Department also upholds an inclusive and collaborative culture, committed to our values.
Who We Are Looking For
This post is ideal for a 'doer' - a team player who likes to get involved. Someone creative and organised, who strives for the best and wants to make theatre as exciting, relevant and inclusive as possible to audiences, participants and artists. We want someone who can work closely with the Marketing team and enjoys variety.
We are looking for someone who will champion our values; Entertainment, Inspiration and Representation.
Watford Palace Theatre is committed to inclusivity and diversity. We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join our organisation. We are particularly keen to support people top apply who have previously been underrepresented in the Creative Industries.
Where You'll Work
20 CLARENDON ROAD
WATFORD
WD17 1JZ
Apprenticeships Include Time Away from Working for Specialist Training
You’ll study to gain professional knowledge and skills.
Training Provider
JBC SKILLS TRAINING LIMITED
Training Course
Multi-channel marketer (level 3)
What You'll Learn
Course Contents
- Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
- Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
- Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
- Use research/survey software to gather audience insight and/or evaluation to support the project.
- Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
- Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
- Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
- Use software to design and create marketing assets to meet the technical specification.
- Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
- Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
- Use a content management system to publish text, images, and video/animated content.
- Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
- Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
- Identify and use data and technologies to achieve marketing objectives.
- Monitor and amend campaigns to meet budget requirements including time and monetary costs.
- Review campaigns regularly to ensure effectiveness, to optimise the results.
- Measure and evaluate campaign delivery to identify areas for improvement.
- Use data analysis tools to record, interpret and analyse customer or campaign data.
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Training Schedule
The classroom training for the Multi-Channel Marketer comprises of 6 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
- Marketing within the Business
- Channels and Strategy
- Campaign Planning
- Campaign Delivery and Performance
- Customers and Compliance
- Supporting Operations
Each module is delivered over a four-week period, with one three-hour remote classroom session taking place each week.
More Training Information
We are a government approved apprenticeship training provider. We provide apprenticeships for a wide range of employers, large and small.
Some of your working hours will be spent training or studying with your appointed JBC Trainer/Mentor or your employer. Learning the skills you need to be successful in the role and complete the apprenticeship.
You will have a progress review with your trainer and line manager every three months, along with regular support sessions to help you develop your portfolio.


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Essential Qualifications
- GCSE in: English (grade Grade A - C (4 or above)), Maths (grade Grade A - C (4 or above)), Media/Business/Content Creation/Film & Television (grade Grade A - C (4 or above))
- A Level in: Media/Business/Content Creation/Film & Television (grade Grade A - C (4 or above))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Proactive and professional
- Eye for detail
- Able to follow instruction
- Conscientious approach
- Time management
- Willingness to learn
- Relevant academic experience
- Creating creative content
- Open minded
- Written communication
Company Information
Watford Palace Theatre (WPT) is Watford’s ‘Palace of Entertainment’ – providing a great night out, the best shows and something for everyone.
WPT is a successful, inclusive, and ambitious award winning professional theatre and local charity. The organisation receives core funding from Arts Council England as one of their key National Portfolio Organisations within the ‘Three Counties’ region of Hertfordshire, Buckinghamshire and Bedfordshire, and has strong partnership support with Watford Borough Council. Our ambition for excellence is supported by our skilled and respected Technical Production department, housed within our beautiful heritage Edwardian 600-seat auditorium and well- resourced technical facilities. As well as producing theatre inside the building, we also make productions and events in Watford that go beyond our borders and extensively co-produce and tour our shows ‘Made in Watford’ across the UK.
https://watfordpalacetheatre.co.uk/ (opens in new tab)
Company Benefits
- Flexible working arrangements
- Complimentary Tickets
- Staff Discounts on bars/café and free tea/coffee during working hours
- Training and development.
- Holiday: 21 days per annum, plus UK Public Holidays.
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- A fulltime opportunity may be offered after the successful completion of the apprenticeship.
Contact Information
The contact for this apprenticeship is:
JBC SKILLS TRAINING LIMITED
The reference code for this apprenticeship is VAC2000046549.
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