Lily Comms - Multi-award winning communications solutions for business
Marketing Assistant
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Company Description
Lily is a Multi-award-winning 'Managed Service Provider' of communications and IT solutions for SME businesses, helping organisations across the UK improve efficiency, future-proof their operations and reduce costs.
Lily is proud to be the Home of Digital Transformation, supporting businesses with everything from business phone systems and connectivity to IT services, mobiles and more. Based at our HQ in Leeds, we work closely with businesses to deliver innovative and tailored solutions, supported by trusted technology partners and strong customer service.
Role Description
Lily is growing and our marketing activity is growing with it. We are looking for a full-time Marketing Assistant to join the team and support the full mix of work we deliver, from creating social media content and email campaigns through to website updates, internal events and campaign planning. This is a hands-on, fast paced role with real responsibility from the start, and is ideal for someone who is creative, organised and performance focused. Day-to-day tasks include preparing presentations and sales collateral, updating CRM and marketing databases, and supporting event and webinar activities. The Marketing Assistant will also collaborate closely with sales and customer service teams to ensure consistent messaging and to help drive lead generation and brand awareness.
You will work closely with the Digital Marketing Manager and get exposure to every part of the marketing function, as well as to the wider business. We are looking for someone who enjoys variety, is comfortable juggling several pieces of work at once, and is ambitious about building a marketing career. The role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines in a fast-paced environment.
Key Responsibilities
- Design and content creation
- Create exciting and compelling content across Lily’s digital channels.
- Design social graphics, and branded documents such as case studies, presentations, guides and proposal templates.
- Write clear on brand copy for social posts, captions, email campaigns and blogs.
- Film and edit short form video, including subtitles, cut downs and resizing for each channel.
- Proofread and re-format material produced by the wider team, so it follows our brand guidelines.
- Keep our brand assets, templates and image library organised and up to date.
- Gather customer stories, testimonials and reviews for upcoming marketing content.
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Email marketing
- Write and build email campaigns and newsletters.
- Segment and maintain contact data through our CRM handling it in line with GDPR and our internal policies.
- Test, schedule and send campaigns, then report on opens, clicks and conversions.
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Website
- Make day to day edits to the website, including copy changes, images, new pages and blog posts.
- Liaise with our marketing agency on website updates, new pages and supporting collateral, keeping briefs clear and work on track.
- Keep product, service and contact information accurate and current.
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Campaign planning and execution
- Support the planning of marketing campaigns, from the initial brief through to launch and reporting.
- Build and maintain the content calendar and keep everyone to agreed deadlines.
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Internal marketing and employee engagement
- Help plan and run internal events, socials and charity or fundraising activity.
- Produce internal updates and announcements that keep colleagues informed and involved.
- Support morale and culture initiatives, including recognition, celebrations and staff photography.
Person Specification
This is a role for an ambitious, enthusiastic self-starter. We are interested in how you think, how you work with people, and how quickly you pick things up.
- A self-starter who uses their initiative, is happy to ask questions and brings ideas of their own.
- Ambitious, with a genuine willingness to learn, take feedback well and keep improving.
- Strong interpersonal skills and the confidence to work with colleagues at every level of the business.
- Strong Communication skills, including clear written and verbal communication and the ability to adapt messaging for different audiences.
- Able to juggle several tasks at once, prioritise sensibly and meet deadlines.
- Strong written English is essential. You will need to write clear, accurate and engaging copies for social, email, web and print, and to check and improve copy written by others.
- Creative, organised and reliable, with a positive attitude to varied work.
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Preferred:
- A degree, or equivalent qualification and marketing experience, from a full-time role, placement, internship, or part-time role.
- Design experience using Canva or the Adobe Creative Suite, with an eye for layout and brand consistency.
- Basic video editing skills and confidence with a camera or phone.
- Proficiency with common office and marketing tools (e.g., Microsoft Office, email marketing platforms, social media channels); Hubspot CRM experience is an advantage.
Why Join Lily
Day to day support and coaching will come from the Digital Marketing Manager, with regular one-to-ones, clear objectives, and honest feedback. You will be given the training and the space to develop quickly, and a clear route to grow your career as our marketing function grows. This is a brilliant opportunity to join Lily at a key stage in our journey and play a hands-on role in shaping our marketing function. You will have the chance to deliver impactful campaigns, strengthen the Lily brand online, and take ownership of internal initiatives.
Benefits Include
- Health and wellbeing programmes
- Regular reward and commission schemes
- £20 a month towards your gym membership
- Company sick pay
- Company Events
- Circular Benefits
- Holiday Purchase Scheme
- Extra holiday for Birthday
- Incentive schemes and trips
- Recognition and Reward Benefits
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