PortmanDentex
Marketing Business Partner
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Company Description
PortmanDentex is a leading dental group supporting more than 370 practices across the UK and Ireland. We put patients at the heart of what we do and create an inclusive environment where colleagues can grow and make a real difference. Working in partnership and always looking for ways to improve, we are building a better future for our patients, practices, and people.
Job Description
Role Purpose
In this Marketing Business Partner position, you will support growth across a portfolio of practices by delivering targeted marketing plans, campaigns, and local activity aligned to business priorities. Working closely with Operations, Clinical leaders, and the wider Marketing team, the role focuses on driving patient acquisition, supporting demand-challenged practices, and improving commercial performance.
Please note this is a hybrid role, working 1 to 2 days per week in our lovely Cheltenham office.
Role Responsibilities
Marketing Planning and Performance
- Develop and deliver practice marketing plans that support wider business objectives and respond to local needs.
- Use performance data, customer insight, and local knowledge to identify priorities and opportunities.
- Support demand-challenged and business-critical practices with targeted, practical marketing activity.
- Monitor performance, share insights, and make recommendations to help improve results.
Campaign Delivery
- Plan and deliver engaging local, regional, and treatment-led campaigns.
- Coordinate activity across digital, creative, and agency partners to ensure a joined-up approach.
- Deliver campaigns on time, within budget, and with a clear focus on impact and return on investment.
- Track and share campaign performance, highlighting successes, learnings, and opportunities for improvement.
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Stakeholder Management
- Build positive, trusted relationships with Operations Managers, Practice Managers, and Clinical Leaders.
- Provide clear, practical marketing recommendations informed by insight and data.
- Share ideas and best practice, helping teams make the most of marketing opportunities and initiatives.
Practice Support
- Help practices understand and make the most of effective marketing activity.
- Provide training, guidance, and practical support on marketing tools, campaigns, and best practice.
- Work closely with Marketing Advisors to ensure practices receive the right level of support across the estate.
Governance and Reporting
- Ensure all marketing activity meets brand, regulatory, and governance requirements.
- Report clearly on performance, successes, risks, and opportunities.
- Look for ways to make marketing activity more effective, efficient, and valuable to our practices and patients.
Success Measures
- Growth in new patient enquiries and acquisition.
- Improved practice performance.
- Successful and impactful delivery of marketing campaigns.
- Positive and collaborative stakeholder engagement.
- Demonstrable return on marketing investment.
Qualifications and Skills
- Professional marketing training or qualifications (such as CIM or digital marketing courses) are desirable but not essential.
- 2+ years’ experience in a multisite or matrix organisation, ideally within marketing, campaign management, consulting, or account management.
- Strong commercial, analytical, and problem-solving skills, with the ability to turn insight into practical action.
- Experience interpreting data and using it to identify opportunities and improve performance.
- Excellent organisational and stakeholder management skills, with the ability to build strong relationships at all levels.
- Good understanding of digital marketing, including PPC, social media, and campaign performance.
- Experience managing agency or supplier relationships.
- Multi-site, healthcare, or consumer-facing experience is desirable.
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Benefits
- Wellbeing Support: 24/7 Employee Assistance Programme and GP service plus an in-house Mental Health First Aider programme.
- Additional Reward: bonus scheme based on business performance.
- Extra Leave: Birthday off and option to buy 3 more days.
- Family Support: Enhanced maternity/paternity leave.
- Financial Security: Life assurance and pension scheme.
Application Process
When you click apply, we’ll need your CV and contact details, along with the answer to four quick questions, and your application will be complete! You’ll get a response as quickly as we can, whatever the outcome of your application.
Ready to join us? Click apply to take the next step in your career.
Additional Information
We are an equal opportunity employer and value diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
- Contract Type: Permanent
- PortmanDentex Location: The Port - Cheltenham
- Vacancy Type: Central Functions
- Department: Marketing
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