Marketing & Business Support Coordinator - Business Administration Apprentice

Location: HAYLE (TR27 4EZ)
Employer: DYNAMO HEALTHCARE TRAINING LTD
Closing Date: Saturday 31 October 2026 at 11:59pm
Posted on: 6 October 2026

Bring your marketing experience to Dynamo Training in Hayle. Create engaging content, support campaigns and help our business run smoothly while developing broader administration skills through a Level 3 Business Administrator Apprenticeship. This full-time, office-based role is ideal for someone with practical marketing experience.

Wage: £16,000 a year
Minimum wage rates: (opens in new tab)
Starting pay may be negotiable depending on previous experience, with the potential for an increase following successful completion of the probationary period.

Work Training Requirements

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work:

• Create and schedule social media posts and marketing content.
• Help deliver campaigns promoting apprenticeships, courses, recruitment opportunities and events.
• Design newsletters, brochures, flyers and other marketing materials using tools such as Canva.
• Support website updates and gather learner success stories, employer case studies and testimonials.
• Monitor social media engagement and help prepare marketing reports.
• Act as a first point of contact for learners, employers and other customers, responding to telephone, email and online enquiries and referring these to colleagues where appropriate.
• Record and update customer enquiries and marketing leads, following up outstanding actions where required.
• Support learner onboarding by checking that eligibility and compliance documents are complete, referring queries or missing information to the appropriate colleague.
• Update CRM, MIS and other relevant business systems, helping keep learner and employer records accurate and ready for audit.
• Prepare documents, presentations, spreadsheets and professional communications for learners, employers and colleagues.
• Arrange meetings, inductions and learner reviews, prepare agendas, take notes and follow up agreed actions where required.
• Support course and event administration, including bookings, joining instructions, attendance records and follow-up communications.
• Complete data entry, filing, scanning and document management, maintaining organised digital records and handling information securely.
• Work with colleagues on business projects and suggest ways to improve marketing, administration and customer communication processes.

Where you'll work:
UNIT D, PATTERN SHOP TREVOARN HAYLE TR27 4EZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider: DYNAMO HEALTHCARE TRAINING LTD
Training course: Business administrator (level 3)
Understanding apprenticeship levels: (opens in new tab)

What you'll learn:

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals.
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.