Marketing Campaign Executive

Cross-channel delivery

• Coordinate assets and content requirements across CRM, app, paid social, website, in-store POS, partnerships, local activations, and social media.
• Work with Brand and creative partners to help ensure assets are produced, adapted, approved, and delivered to the right specification and deadline.
• Support campaign launch readiness by helping channel owners get the information, assets, and timings they need.

Stakeholder and agency coordination

• Support meeting preparation, note taking, action tracking, and follow-up across campaign planning, production, and performance reviews.
• Help manage feedback and approval loops, making sure comments are consolidated and decisions are clear.
• Build strong working relationships across Marketing, Brand, Commercial, Operations, and external partners.

Performance and learning

• Support campaign performance reporting by collecting results from social and other marketing channels.
• Help prepare post-campaign review materials, capturing what worked, what should be scaled, and what should be improved.
• Use campaign and social performance signals to support better future planning and content ideas.

The right person

Caffè Nero is a company with a very special culture and an open and friendly style of working. It operates at pace and is a high-energy, invigorating environment. It attracts people with warmth and a positive outlook who genuinely enjoy working with people.

Whichever country you’re in, Caffè Nero has a culture in which close-knit relationships and trust are at its heart. At Caffè Nero, you truly feel part of a kind and caring family.

The Marketing Campaign Executive will be organised, curious, proactive, and collaborative. They will enjoy turning ideas into action, keeping campaigns moving, supporting social content delivery, and working with different teams to make activity happen. They will care about detail, pace, and quality, and will be comfortable working across several campaigns and channels at once.

The successful candidate will have:

• Experience in marketing, social media, content, campaign coordination, or a similar role.
• A good understanding of social media platforms, content formats, publishing cadence, and online customer behaviour.
• Strong organisational skills and the ability to manage deadlines, trackers, assets, and stakeholders.
• Good written communication skills and an eye for customer-friendly, brand-right copy.
• An interest in campaigns, culture, creators, UGC, food, drink, and customer behaviour.
• Confidence working with creative, Brand, CRM, paid media, retail, partnerships, and agency teams.
• A practical, hands-on approach and the ability to keep work moving in a fast-paced environment.
• Experience in retail, hospitality, FMCG, food and drink, consumer brands, or multi-site businesses would be an advantage.

Being part of the Caffè Nero Team

• A wonderful place to work, right in the middle of bustling Covent Garden (our Head Office Teams are currently working a minimum of 3 days a week in the office).
• Access to our benefits platform, giving discounts at the touch of a button.
• 25 days holiday per annum (plus bank holidays), rising with service.
• Bonus scheme.
• 50% employee discount on handcrafted drinks and 40% employee discount on food.
• Private medical care through Vitality.
• Medicash (cash plan healthcare scheme).
• Supporting our team members to achieve their professional goals is important to us, so alongside your day-to-day work you may have an opportunity to complete a professional qualification with our learning partners.
• Free hand-crafted drinks whilst you’re in the office - in your first week you’ll have Barista training, so you’ll know how to make the very best Caffè Nero coffee.