Grosvenor Casinos
Marketing Coordinator
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Up to £30,000 per annum
40 Hours a Week
On-site in the Casino (Including evenings, some weekends/bank holidays)
Hours of work: 12pm - 8pm.
Must be able to commute to the casino 5 days a week.
About Us
Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear - to become the UK’s most loved casinos. It’s our people who bring that ambition to life - setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.
Located in the heart of London, The Victoria is Grosvenor Casinos’ flagship venue, delivering premium gaming, entertainment, and hospitality. Following a recent £15m refurbishment, we continue to create an exciting, social environment for our customers and team.
The Role
We’re looking for a creative Marketing Coordinator to help drive our next chapter in the casino. This would suit someone confident, organised, and full of energy - someone who is creative and detail-oriented.
You will be responsible for supporting senior leadership in the casino with delivery and execution of local marketing initiatives to meet visitation and financial targets. You will have a diverse set of responsibilities, spanning across online and offline marketing channels, promotional activities and organising top-class events.
If you're ready to make your mark in a thrilling environment and be part of a winning team, this is the opportunity for you!
What You’ll Do:
- Prepare annual and quarterly marketing and events calendars in conjunction with the Marketing Manager
- Support and deliver marketing campaigns across digital and in-venue channels
- Plan and execute events, promotions, and entertainment
- Build strong relationships with customers, partners, and internal teams
- Manage social media, website content, and email marketing
- Track performance and identify opportunities for growth
- Develop social media posts in line with the local strategy
- Liaise with departmental heads from gaming and F&B around activities that may require marketing support
- Plan all customer events and source and book live entertainment and decorations as appropriate
- Manage local filming requests and coordinate accordingly
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What We’re Looking For:
- Marketing or similar degree equivalent – a passion for marketing and customer service
- High proficiency working with Microsoft Office products: Word, PowerPoint, Excel
- Proficiency in digital marketing channels, including social media, email marketing, and online advertising
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
- Creative mindset with the ability to develop innovative marketing campaigns and promotions
- Highly organised with the ability to manage multiple projects
- Proactive attitude - keen to get involved and make an impact
Desirable Experience:
- Experience in the casino/gaming industry or event management
- Familiarity with CRM, marketing automation tools and platforms
- Good knowledge of social media marketing and managing content.
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Why Join Us?
As a part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression within a leading leisure brand.
- Rewards that keep the excitement going - From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
- A strong start that sets you up to win - Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
- Work with energy and variety - No two days are the same. You’ll help to shape how we do things, and make a real impact by bringing ideas to life and playing a key role in what matters.
- High standards, achieved together - We set the bar high and support each other to reach it - but we do it as a team, not in competition. Because when one of us wins, we all do.
- Room to grow and move forward - Whether you’re starting out or ready for your next step, we’ll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
We’re for Everyone
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care - we’d love to hear from you.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
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