TIAA
Marketing, Event Manager, AVP, Based in London
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Overview of the Role
This role at Nuveen is an excellent opportunity for someone who has at least 4-7 years of event management experience, including a digital and creative event skillset.
Sitting within the Nuveen Marketing organisation, this role will take direction from the Head of EMEA Events and ensure the smooth delivery of the events programme as part of the EMEA Events team.
The Nuveen Global Events team supports the EMEA corporate business at a macro level, while also supporting regional, franchise and fund specific strategies, working closely with Sales and Investment teams. The remit for this role covers the support of the EMEA region.
Main Duties and Responsibilities
Manage Portfolio of Events
- Comprehensive Event Management: Oversee the full lifecycle of event planning and execution, ensuring seamless delivery from concept to completion for allocated events.
- Innovation and Expertise: Drive innovation within the events portfolio, showcasing proficiency in event production, vendor negotiations, contract management, logistics, and delegate coordination.
- Site Research and Contract Negotiation: Conduct thorough site research and develop proposals, negotiating and finalising all vendor contracts and onsite operational agreements.
- Performance Metrics and ROI: Establish event KPIs and measure ROI by tracking attendance and engagement metrics across live and on-demand content, integrating data into Cvent and Salesforce. Reporting on a monthly, quarterly, and annual basis.
- Third-Party Partnerships: Collaborate and contract with external creative and event organisers as needed to enhance event quality and impact.
- Stakeholder Engagement: Provide exceptional customer service to all stakeholders involved in the planning and execution of company seminars and proprietary events. Develop excellent relationships across levels of Nuveen employees.
- Manage relationships with industry bodies, preferred vendor partnerships and suppliers globally to maximise benefits and ensure relationship longevity.
- Global Alignment: Ensure strategic alignment and foster partnerships across global events and marketing teams, including APAC and US regions.
- Brand Integration: Work closely with the Brand team to ensure all events enhance our brand experience, from stand and roller banner designs to printed and digital literature and merchandise.
- Client Experience: Support the Events team in sourcing a variety of client giveaways to enrich the client experience with the Nuveen brand.
Strategic Planning and Integration
- Strategic Direction: Lead the strategic planning for allocated events, ensuring the successful delivery of a comprehensive range of in-person industry conferences, proprietary events and webinar programs.
- Cross-Functional Integration: Align event activities with the priorities of sales, marketing, and product teams to maintain consistent brand messaging and integrity across all campaigns.
- Brand Innovation: Identify and implement innovative strategies to enhance the presentation of the Nuveen brand at all events.
Budget Planning and Management
- Annual Budget ownership: Develop and maintain the annual events budget for allocated events, ensuring all financial planning is completed within designated timeframes.
- Budget Management: Oversee and manage event budgets within the scope of delegated authority, ensuring efficient allocation of resources.
- Compliance and Reconciliation: Ensure strict adherence to budgetary guidelines, monitoring expenses and performing reconciliations for each event.
- Reporting: Deliver precise and timely budget reports through Cvent and master reports to stakeholders and leadership teams as required.
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Project Management
- Successful Event Delivery: Execute all events effectively, tailored to the specific audience.
- Digital Platform Expertise: Possess in-depth knowledge of digital platforms such as Cvent, Salesforce, Microsoft Suite and their strategic role in event planning.
- Alignment with Strategy: Ensure all events align with Nuveen's standards and the local remit’s event strategy.
- Contribution to Objectives: Guarantee that all events support company objectives and overall sales and marketing goals.
- Event Prioritisation: Manage multiple events simultaneously, prioritising tasks to ensure 100% successful delivery.
- Transparent Communication: Maintain clear communication with partners, agencies, external clients, suppliers, and internal teams to ensure project transparency.
- Feedback Analysis: Collect and analyse event feedback promptly to enhance the quality of future projects.
- High Performance Standards: Set and uphold high performance standards for yourself and others, taking responsibility and accountability for the successful completion of projects or tasks.
Technical Skills & Qualifications Required
- 4-7 years Event Management experience
- Degree educated
- Qualification in Event Management or similar preferred
- Experience working across the financial services industries
- Strong knowledge of the full suite of Microsoft Office products, Cvent, Salesforce and Zoom
- 15-20% travel within UK and Europe. Some international travel may be required.
Competencies Required
- Strong project management skills
- Enthusiastic individual, with a collaborative approach, able to work in a culturally diverse organisation and at diverse levels of the business
- Excellent communication skills with the ability to express complex issues succinctly and clearly to business partners
- Strong organisational skills and strategic mindset
- Demonstrates diligence, analytical approach and works proactively to resolve issues
- Able to think independently and challenge in a suitable manner
- Experience of working on a broad range of matters with a flexible attitude
- Comfortable operating in/with a multi-location and multi-national extended team
- Embodies grace under pressure
- Ability to multi-task
- Cross border experience
- Self-directed, self-starter, and motivated with the ability to work with minimal supervision in a complex organisation
- Ability to assess and interpret complex information and synthesise key messages visually and verbally into marketing documents and other written materials
- Developed interpersonal skills including a proactive approach to resolving conflicts/ overcoming inefficiencies
- Able to think independently and challenge/escalate issues in a suitable manner.
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Preferred Skills
- Skills and experience of the following (or related marketing platforms): Cvent, Workfront, and Salesforce.
- Cross border and multi-lingual experience/skills
This role demands a strategic thinker with a passion for innovation and excellence in event management. If you thrive in a dynamic environment and have a proven track-record of delivering high-impact events, we invite you to apply to join our team.
Related Skills
Event Design, Event Planning, Executive Presence, Influence, Marketing Creativity, Negotiation, Prioritizes Effectively, Relationship Management, Resourcefulness, Vendor / Partner Management
Company Overview
Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit www.nuveen.com to learn more about us.
Our Culture of Impact
At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: accessibility.support@tiaa.org
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of TIAA Global Capabilities, click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
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