Northampton Saints
Marketing Executive
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Marketing Executive - Supporter Experience and Memberships
About the role:
Northampton Saints are looking for a motivated, organised and enthusiastic Supporter Experience and Memberships Executive to join our Marketing and Communications Team. This is a fantastic entry-level role at Northampton Saints, and a great opportunity for someone with a marketing, events, customer service or supporter engagement background who is looking to take the next step in their career within a fast-paced professional sports environment.
This is an entry-level role and would suit a recent graduate, early-career professional, or someone with a real passion for marketing and events who is keen to learn, grow and build their experience. You may already have some experience in marketing, events, administration, hospitality, retail, customer service or sport — but just as importantly, you will bring energy, attention to detail and a genuine desire to deliver brilliant experiences for our supporters.
Working as part of the wider marketing and supporter experience team, you will help deliver an excellent experience for Saints supporters and members across the season. The role will support the planning, coordination and administration of membership activity, supporter communications, events and matchday engagement.
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You will play an important part in ensuring our supporters feel informed, valued and connected to the Club, helping to bring the Saints experience to life both on matchdays and throughout the year.
What you’ll be doing:
- Supporting the delivery of membership activity, campaigns and supporter engagement initiatives.
- Helping coordinate supporter communications, ensuring information is clear, timely and engaging.
- Assisting with the planning and delivery of supporter events, matchday activity and membership experiences.
- Providing administrative support across membership processes, data updates and reporting.
- Working closely with colleagues across the Club to help deliver a first-class experience for supporters.
- Responding to supporter queries in a professional, helpful and timely way.
- Contributing ideas to improve the supporter and membership experience.
About you:
We are looking for someone who is positive, proactive and highly organised, with strong communication skills and a keen eye for detail. You will enjoy working with people, take pride in delivering excellent service, and be excited by the opportunity to build your career in marketing, events and supporter experience.
You do not need to have extensive experience to apply. If you are a graduate, early in your career, or looking to move into a marketing or events-focused role, we would love to hear from you. A passion for sport, supporters and creating memorable experiences will be a real advantage.
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We’d love to hear from you if you have:
- A genuine interest in marketing, events, membership or supporter engagement.
- Excellent organisation and administration skills.
- Strong written and verbal communication skills.
- A friendly, professional and supporter-focused approach.
- Good attention to detail and confidence working with data and systems.
- The ability to manage tasks, meet deadlines and work as part of a team.
- A willingness to learn, contribute ideas and get involved across a range of activities.
Why join Northampton Saints?
At Northampton Saints, our supporters are at the heart of everything we do. This role offers the chance to learn from an experienced team, develop practical marketing and events experience, and play a visible part in creating memorable experiences for our supporters and members.
If you are enthusiastic, eager to learn and ready to start or grow your career in a professional sports environment, this could be the perfect opportunity for you.
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