CH&CO
Marketing & Innovation Manager
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The Role
We’re looking for a confident, creative and highly organised Marketing & Innovation Manager to shape the food, hospitality and wider workplace experience for a global investment firm.
Based onsite, you’ll be immersed in the client environment, working closely with Front of House, culinary, coffee, events, facilities, suppliers and employee groups to deliver a joined-up, engaging and first-class colleague experience.
You’ll develop a bespoke programme of engagement shaped around the client, their people and the wider world they operate in. Bringing together business, cultural and lifestyle moments with emerging trends and new ideas, you’ll create relevant experiences that keep the workplace fresh and engaging.
You’ll combine creativity and cultural awareness with strong commercial thinking, great organisation and the confidence to build trusted relationships with senior client stakeholders.
What You’ll Own
- Engagement, Activations & Innovation: Develop and deliver a programme of engagement, activations and events tailored to the client and their people, informed by relevant trends and opportunities across food, hospitality and wider culture. Take a hands-on role in bringing these to life, from hosting pop-ups and themed activations to running games and engaging directly with clients, supported by the wider team.
- Stay close to what’s happening on the high street and trending across social media, building strong supplier relationships to bring the latest products, concepts and experiences into the workplace.
- Workplace Engagement & Communications: Work closely with Front of House and wider teams to deliver a joined-up approach to workplace engagement and communications, driving awareness and participation.
- Client & Stakeholder Relationships: Build strong relationships with key client stakeholders, understanding their priorities and working collaboratively to shape and evolve the programme.
- Brand Experience: Ensure the food, hospitality and engagement experience is delivered consistently and to a high standard across all workplace touchpoints.
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You’ll Need
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- Experience across marketing, Front of House, workplace experience or hospitality, ideally within a client-facing environment.
- Strong relationship and stakeholder management skills, with the confidence and credibility to work closely with senior client stakeholders.
- A good understanding of how marketing, hospitality and Front of House come together to shape the overall workplace experience.
- Strong commercial awareness and a good understanding of the client environment.
- An interest in relevant trends and ideas across food, hospitality, events and wider culture.
- Creative thinking and the ability to turn an idea into a well-executed activation.
- Confidence working in a highly client-facing, onsite role.
- The ability to bring different teams together and build strong working relationships across the workplace.
- Excellent organisation and project management skills, with the ability to take ownership, manage multiple priorities and make things happen.
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