The Mind Collective Ltd
Marketing Intern - Social Media & Content
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Marketing Intern - Social Media & Content
Location: Hybrid / Birmingham
Contract Type: Full-time, 12-month fixed-term contract
About Us
The Mind Collective is a strategic marketing consultancy helping SMEs, challenger brands and established businesses grow through commercially focused marketing. We specialise in FMCG across food, drink, personal care and consumer goods. Ten years ago, we pioneered a plug-and-play marketing model that gives businesses flexible, modern marketing capability without the overhead of a traditional in-house team. We work with a wide range of exciting brands including Kraft Heinz, Lea & Perrins, Amoy, Heinz for Baby, HP Sauce, Golden Acre Food, Savyll Beverage Co, The Curators, Hayman's Gin, Daily Dose, Sweet Freedom, Juicy Marbles and more.
Role Overview
We're looking for a curious, proactive and detail-focused Marketing Intern to join our Social & Content team on a full-time, 12-month Marketing Internship. This role is designed to provide hands-on experience across social media, content creation, client account support and marketing delivery. Working closely with our Marketing Executives and wider team, you'll support the day-to-day management of client accounts, including social media activity, content planning, community management, reporting and project delivery, whilst building your understanding of how marketing campaigns are planned, delivered and measured.
From day one, you'll be working on real client accounts across a variety of exciting consumer brands, gaining practical agency experience alongside experienced marketers. You'll play an important support role across multiple client accounts, helping the team stay close to what's happening across social media, culture, creators, retail and category trends through:
- Social Listening
- Community Management
- Trend Spotting
- Competitor Research
- Creator Discovery
- Content Creation
- Social Media Management
- Marketing Administration
This is an ideal opportunity for someone who is passionate about social media, loves spotting trends, enjoys creating content and wants to gain genuine agency marketing experience across a variety of exciting consumer brands. As your confidence and capability develop, you'll have the opportunity to take on more responsibility across client accounts and projects, providing an excellent pathway into a future Marketing Executive role.
Key Responsibilities
Social Media & Community Management
- Support day-to-day organic social media activity across Instagram, TikTok, Facebook, YouTube, LinkedIn and other relevant platforms.
- Schedule and publish content using social media management platforms including Hootsuite.
- Monitor community conversations, comments and direct messages, responding where appropriate and escalating opportunities, risks or customer queries to the wider team.
- Support the delivery of content calendars and in-month social media activity across multiple client accounts.
- Under supervision, and once fully trained, assist with the day-to-day management of client accounts.
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Social Listening & Research
- Carry out daily social listening across client accounts, competitors and wider categories.
- Identify emerging trends, audience conversations, content formats and cultural moments relevant to our client brands and categories.
- Conduct competitor analysis, retailer checks, store visits and category research.
- Gather social media examples, creator inspiration and best-practice content to support planning and creative development.
- Identify emerging opportunities and insights to share with the wider team.
Content Creation & Creative Support
- Support content development, including copywriting captions, content tagging and preparing content for review.
- Assist with short-form content creation including TikTok, Instagram Reels, behind-the-scenes content and reactive social content.
- Capture simple photo and video content where appropriate.
- Support content planning sessions and contribute ideas for campaigns, content series and social activations.
- Assist with content organisation, asset management and approval processes.
- Use AI tools where appropriate to support research, idea generation and productivity.
Creator & Influencer Support
- Support creator, influencer and ambassador activity through research, list building, vetting and outreach.
- Identify relevant creators, trends and partnership opportunities for client brands.
- Assist with influencer product send-outs, creator tracking and campaign administration.
Client Account & Team Support
- Work closely with Marketing Executives to support the day-to-day delivery of client accounts.
- Maintain content trackers, project plans, action logs and scheduling documents to support the smooth delivery of client activity.
- Assist with monthly reporting through data gathering, screenshot collection and insight preparation.
- Help prepare presentations, meeting notes, action trackers and project documents.
- Support seasonal campaigns, launches, retailer activity, events and ad hoc client projects.
- Participate in internal team meetings, planning sessions and training opportunities.
Key Skills Required
- Studying towards or recently completed a degree, preferably in Marketing, Business, Communications, Media or a related discipline
- Genuine passion for social media, brands, creators and consumer culture
- Active user of TikTok, Instagram, LinkedIn and other social platforms
- Strong communication skills, both verbal and written
- Excellent attention to detail and pride in producing high-quality work
- Naturally curious with the ability to spot trends and opportunities
- Commercially curious, with an interest in brands, retail and consumer behaviour
- Highly organised with the ability to manage multiple priorities
- Positive, proactive attitude and willingness to learn
- Comfortable working in a fast-paced agency environment
- Comfortable embracing new technology and AI tools
- Strong team player who isn't afraid to ask questions and seek support
- Current right to work and live in the UK without sponsorship
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Benefits & Package
- Competitive Salary
- 25 days + bank holidays per annum
- Your Birthday Off
- Private Healthcare
- Contributory Pension Scheme
- £250 annual wellness stipend
- Flexible core working hours
- Hybrid working with 10 anchor days per month in a co-working space in Birmingham city centre with gym membership and climbing wall.
- Monthly team socials
- Full training programme in digital and tailored personal development plan
- Mentor / Team Buddy from day one
- Insights™️ Discovery Profile
What is it like working at TMC?
At The Mind Collective, we are a fast-paced, passionate team (from fresh graduates to seasoned pros) working across multiple clients and categories, where every day brings something new. Ninety-nine per cent of our business comes through word of mouth, which tells you everything about the relationships we build. We are proud to become an extension of our clients' teams and support their ambitious growth plans.
We genuinely care about each other, our clients and the work we do. We are collaborative, inquisitive, resourceful, resilient and commercially focused. We're transparent - no smoke and mirrors, fluff or bullsh!t - and we're definitely not stuffy or corporate. We work hard, support one another and take pride in what we deliver.
We are a busy marketing team where priorities can change quickly and no two days are the same. You'll often be working across multiple brands and projects, so being organised, adaptable and willing to get stuck in will help you get the most from the role.
We are passionate about supporting talent at the grassroots through our annual internship programme and are proud to have helped launch the careers of many talented marketers over the years. This internship is designed to provide a pathway into a Marketing Executive role. Subject to performance, delivery against objectives and business requirements, there may be an opportunity to progress into a permanent Marketing Executive position upon successful completion of the programme. Whilst many of our previous interns have gone on to secure permanent roles, progression is not guaranteed and will depend on individual performance and role availability at the time.
Finally, we're not perfect (no business is), but we're always learning, evolving and supporting one another. If you're looking for a role where your work matters, your ideas are valued and your career can genuinely grow, we'd love to welcome you to the team.
Collective
adjective and noun
A group of entities that share or are motivated by at least one common issue or interest, or work together to achieve a common objective.
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