Marks & Spencer
Marketing Manager - 12 month FTC
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Please note this role is a 12 month FTC
What's in it for you?
Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
Here are just a few of the benefits that make working here even more rewarding:
- 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
- Competitive holiday allowance with the option to buy more
- Discretionary bonus schemes linked to your performance and ours
- Strong pension and life assurance to help plan for the future
- Tailored induction and training to support your development from day one
- Exclusive perks and savings through our M&S Choices portal
- Market-leading family policies, including parental, adoption and neonatal leave
- 24/7 wellbeing support, including virtual GP access and mental health services
- One paid volunteer day a year to support a cause that matters to you
What you'll do
The Marketing Manager will support market-leading Beauty Partnerships and projects, working closely with the external partners and internal teams across marketing, commercial, online, stores, loyalty, insights and finance.
The role leads the Beauty marketing strategy, annual planning with partners marketing teams, and co-creates briefs, ensuring proposition, message, customer journey, partner requirements, budget, timings and KPIs are aligned.
A core part of the role is to manage the marketing relationship with Beauty partner teams, building strong joint planning rhythms and ensuring alignment on activity, owners, approvals and measures of success.
- Support the development of the Beauty marketing strategy and annual plan, ensuring activity supports Beauty growth, new customer acquisition and halo into wider M&S categories
- Act as the central day-to-day marketing lead for Beauty partner teams, ensuring M&S and partners are aligned on strategy, activity, timings, outputs, approval routes and measures of success
- Co-create the core marketing brief with Beauty partners and internal M&S teams, ensuring channel teams have a clear customer proposition, message hierarchy, creative guardrails, customer journey, budget parameters and KPIs
- Develop joined-up launch, campaign, trade, seasonal and always-on marketing plans across Beauty Partnerships and Beauty transformation activity working together with the commercial teams in JBP
- Coordinate partner marketing inputs across campaign planning, trade moments, brand visibility, content, creative, social, PR, online, stores and customer comms.
- Build and manage a clear planning rhythm with Beauty partners, including joint planning meetings, action logs, decision trackers, approval timelines and performance reviews.
- Work closely with commercial, brand, online, VAS and partner teams to support trade marketing planning, brand visibility packages and annual marketing calendars.
- Own marketing budget management for Beauty Partnership activity, including phasing, tracking, reporting, risks, opportunities and alignment to agreed activity plans.
- Support reporting and performance reviews across campaigns, partner activity and annual plans, ensuring learnings are captured and fed into future activity.
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Who you are
- Omnichannel marketing experience, with the ability to develop plans that can be activated across channels
- Proven experience developing strategic marketing briefs and translating business objectives into clear customer, creative and channel direction
- Strong partner management skills, with experience building joint plans and managing alignment across external partners, commercial teams and internal stakeholders
- Excellent communication skills, with the ability to simplify detail into clear briefs, updates, decisions and recommendations
- Strong stakeholder management and influencing skills, with confidence working across senior leaders, commercial teams, channel specialists and external partner teams
- Experience managing marketing budgets, phasing, reporting and spend tracking
- Experience working with commercial and trade teams to shape trade marketing packages and funded partner activity
- Strong attention to detail, particularly across messaging, partner approvals, budgets, timings and governance
- Collaborative, proactive and highly organised, with the ability to keep multiple workstreams moving at pace
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Everyone's Welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
#LI-CA1
M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.
Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
From Merchandising and Marketing - Product Development and Design, through to Supply Chain and Space Planning - our mission is to bring stylish wardrobe, home and beauty essentials to our customers via an easy, inspiring shopping experience online and in store that will delight them every time.
As we accelerate the transformation of our business to suit the changing needs of our customer, we need results-driven colleagues that not only have a passion for our product, but a strong team working ethos, creativity and a healthy commercial drive to join us on our journey.
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