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If you love beauty, you’re in the right place.
As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary-pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.
Marketing Manager | Space NK, Head Office, London
Reports to: Senior Brand Partnerships Manager
Department: Marketing
Team: Brand Partnerships
Department Overview
The marketing department is responsible for creating best-in-class marketing campaigns that maintain and grow our customer base. Increasing brand awareness to acquire new customers and engaging our existing customer base to increase LTV, our award-winning marketing department consists of four teams: brand marketing, brand partnership marketing, content and paid media.
Role Overview
The Marketing Manager will plan and deliver marketing activity for their category and relevant brand partners. Reporting to the Senior Brand Partnerships Manager, you will work closely with the rest of the marketing department and wider departments across the business. The role is responsible for managing the day-to-day workload and development of a team of four.
Key Responsibilities:
- Bring disruptive, creative and customer-centric thinking to the ideation and execution of an optimised calendar of 360 activity for your category that drives both our commercial and customer objectives. Such activity could include first-to-market activations, large scale experiential pop-up events and media campaigns.
- Plan and project manage all activity effectively, ensuring budgets and deadlines are adhered to.
- Collaborate cross functionally to strategically plan and shape brand partner marketing plans for always on and new product launch visibility across owned, earned and paid channels, confidently presenting plans internally and externally, including overviews and detailed schedules.
- Build strong relationships internally and externally and be the main contact in the marketing department for activity in your category.
- Forecast performance and ensure all marketing activity for your category has clearly defined objectives and KPIs that are measurable and align with your category team and business goals.
- Accurately and confidently record activity and report performance of marketing and events activity to brand partners and the wider Space NK business, presenting learnings and recommendations for the future.
- Budget management of relevant cost lines, ensuring spending is in line with plan, accurately tracked and invoices paid.
- Effectively line manage and develop your direct reports.
- Keep up to date on the latest innovations in marketing, proposing new ideas and opportunities that relate to business objectives.
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About You:
You are a creative, organised and adaptable person with a real passion for marketing and brand storytelling. You are brilliant at building strong relationships, and you are excited by the opportunity to bring our brand partners to life at Space NK through best-in-class marketing campaigns.
What we’re looking for:
- Experience in building strong relationships with brand partners and external suppliers
- Experience of developing marketing plans with high attention to detail, with the ability to present to large audiences
- Experience of leading marketing projects and campaigns
- Excellent multi-tasking and organisational skills with experience of successfully managing multiple projects and deadlines at once
- Proven experience of delivering brand-partnership revenue through marketing activity
- Experience of managing large scale budgets and invoices in line with financial timelines
- Experience managing agencies to deliver against strategic objectives
- Experience of creating and running customer facing events
- Experience of managing and developing a team
- A proactive, flexible and problem-solving mindset and approach to challenges
- Excellent interpersonal skills with an ability to communicate and influence effectively both verbally and in writing to all levels of the business and external partners
- A confident decision-maker with the ability to guide a team to adapt to business needs
- The ability to prioritise, use initiative and perform under pressure
You'll thrive in this role if:
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- You love marketing and brand storytelling
- You think customer first in everything you do
- You are results-oriented and driven by achieving measurable impact within your role
- You love being part of a team and working with others to develop plans and find solutions
- You can clearly communicate and are confident in speaking to people of all levels across the business
- You love working in fast-moving, evolving environments
- You value a culture of continuous learning and growth and are always looking for opportunities to expand your skills
- You have a proactive and flexible approach
The role will require occasional stop-over travel outside of London and will be required to work evenings and weekends where event management falls at this time.
Please note that only successful candidates will be contacted.
All applicants must have the right to live and work in the UK.
If you want to find out more about us, what it is like to work for us, all about our benefits, and our pledges on Diversity, Inclusion and Belonging, please visit our website.
Space NK are an equal opportunities employer.
How We Will Use Your Information
We will use the information you provide to us with your job application to help us process your application for the specific job you have applied for. If you apply speculatively, we will process your application for the job/relevant business area that you detail within your email.
Please note that our current system does not use an automated filtering system.
All applications made via the website, through a third-party website or in-store will be kept on file for a period of 12 months.
This information will be retained and used to assess your suitability to similar positions that may arise in the future, or if the initial vacancy becomes live again during the 12-month period. If you would prefer us to not hold your information on file/ you wish to be ‘forgotten’ if you are not offered a position with Space NK, please email your ‘right to be forgotten’ to our recruitment email address with RIGHT TO BE FORGOTTEN as the title of the email. We will always inform you when we have deleted your application details, otherwise we will treat your application as consent to us holding this information.
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