The League of Adventure Group
Marketing Manager

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Reports to: Head of Marketing
Works Closely With: Creative Studio, Operations & External Agencies
Location: Hybrid / Office-based
Salary: £35,000 – £40,000
Phantom Peak is a wildly original immersive world with a fiercely loyal fan community and one of the highest repeat rates in the immersive sector. We do not just sell tickets, we release stories, fuel theories, drop mysteries, and give our audience reasons to come back again and again.
Our marketing is content first, audience focused, and proudly unlike anything else in live entertainment. We are looking for an early-career Marketing Manager to join us on an incredible journey as we build our new home in London, and lay the foundations for future expansion across the world. This is the perfect opportunity for somebody stepping up from a Marketing Assistant/Co-ordinator position.
Purpose of the Role
The Marketing Manager is responsible for the day-to-day execution of marketing activity across Phantom Peak London and is the advocate for Phantom Peak London across the group.
They work within the strategy set by the Head of Marketing to deliver marketing activity that drives ticket sales and measurable audience growth against defined targets.
The Marketing Manager acts as the key marketing contact for the live experience of Phantom Peak London, coordinating with teams across the whole group including marketing, ticketing, creative studio and external agencies.
Key Responsibilities
Campaign Execution & Reporting
- Deliver day to day marketing campaigns across digital, social, email, and website channels that drives ticket sales, revenue and occupancy
- Manage website updates, social scheduling, and email campaigns
- Ensure all activity aligns with agreed brand, tone, and campaign direction
- Provide actionable reporting on campaign performance, ticket sales, conversion, and audience engagement
- Maintain campaign plans, calendars, and marketing documentation
- Track and manage day to day marketing spend and budget administration for Phantom Peak
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Agency & Content Management
- Manage day to day relationships with digital, PR, and marketing agencies
- Coordinate briefs, timelines, and deliverables with external partners or the internal Creative Studio
- Proactively engage with the Phantom Peak community and identify opportunities for timely and reactive content
Commercial Performance & Delivery
- Adjust campaigns and activity in response to trading performance and real time data
- Ensure marketing supports pricing, availability, and yield strategies
- Take ownership of delivering results, not just executing activity
Marketing Operations & Reporting
- Provide actionable reporting on campaign performance, ticket sales, conversion, and audience engagement
- Maintain campaign plans, calendars, and marketing documentation
- Track and manage day to day marketing spend and budget administration for Phantom Peak
General
- Work closely with Sales, Marketing, Operations, and senior leadership to ensure alignment across customer journey and delivery
- Contribute to building scalable systems and processes for future growth
Additional Responsibilities
- Deputise for Head of Marketing where appropriate.
- Carry out any other reasonable duties as required by the business, recognising that this role will evolve as the organisation grows
Key Outcomes
- Marketing campaigns delivered on time, on brief, and to a high standard
- Marketing activity that drives ticket sales, revenue, and occupancy
- Performance against agreed KPIs (e.g. conversion, campaign ROI, audience growth)
- Strong alignment between marketing activity and real-time trading conditions
- Clear, accurate reporting with actionable insight
- Effective coordination between marketing, ticketing, and creative teams
- Well-managed marketing operations and budget control


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Person Specification
Essential
- Minimum 2–3 years’ experience in a marketing role within entertainment or businesses
- Experience executing campaigns across digital, email, and social channels
- Strong commercial awareness, with an understanding of how marketing drives revenue and conversion
- Highly organised, with the ability to manage multiple campaigns and priorities
- Strong written communication skills, including copywriting for email, social, and campaigns
- Comfortable working in a fast-paced, delivery focused environment
Desirable
- Familiarity with CRM/email platforms (e.g. Klaviyo)
- Basic design or video editing capability (e.g. Canva, Adobe, CapCut)
- Experience navigating paid digital media platforms (Meta, Google, etc.)
- Experience supporting or improving marketing processes and systems
Personal Attributes
- Commercial & data-driven, focused on results rather than just activity
- Proactive and accountable, takes ownership of delivery and performance
- Adaptable and responsive to changing priorities and trading conditions
- Confident working across teams and managing external partners
- Calm and reliable under pressure, particularly during peak periods
- A sense of fun and adventure that encapsulates the spirit of Phantom Peak!
Package & Benefits
- Competitive salary.
- 28 days' annual leave (inclusive of public holidays)
- Company pension.
- Opportunity to work on award-winning immersive attractions and high-profile client projects.
- A collaborative, creative and supportive workshop environment.
- Opportunities for career progression within a growing business.
To apply, email jobs@theleagueofadventure.com with your CV and a short cover letter.
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