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As Marketing Manager
As Marketing Manager, you will be responsible for leading the execution of Fleximize’s marketing activity across channels, with clear ownership of people management, website performance, marketing budgets, and CRM-driven customer journeys.
You’ll manage and develop the marketing team, oversee the performance and optimisation of our website, and use data and automation to drive customer acquisition, engagement, and retention. This is a senior, hands-on role for someone who combines leadership with strong commercial thinking and a focus on measurable results.
Key Responsibilities
- Marketing Strategy & Delivery
- Lead the execution of the marketing strategy, translating business objectives into activity that drives customer acquisition, engagement, and retention
- People Management & Development
- Line-manage and develop members of the marketing team, providing clear direction, regular feedback, and support to build a high-performing, collaborative team
- Website Ownership & Performance
- Take full ownership of the Fleximize website, ensuring content is accurate, on-brand, SEO-optimised, conversion-focused, and continuously improved. Work with internal teams and external agencies to deliver enhancements and updates
- Customer Acquisition & Retention
- Plan and deliver marketing activity that attracts new customers and nurtures existing ones, using performance data and audience insight to optimise the full customer lifecycle
- CRM & Marketing Automation
- Own and optimise CRM and marketing automation activity, supporting segmentation, lifecycle communications, and personalised campaigns that improve engagement and retention
- Email Marketing & Campaign Management
- Own and deliver email marketing campaigns end-to-end, including planning, segmentation, content, scheduling, and performance optimisation. Use CRM and marketing automation tools to drive engagement, nurture journeys, and improve acquisition and retention outcomes
- Budget Management
- Manage the marketing budget, ensuring spend is allocated effectively, delivers value for money, and supports priority campaigns and business goals
- Campaign Planning & Delivery
- Oversee integrated marketing campaigns from briefing through to delivery and evaluation, ensuring deadlines, quality, and ROI are met
- Performance Measurement & Reporting
- Track and report on key metrics including website performance, campaign results, acquisition costs, engagement, and retention. Use insight to inform decisions and improve outcomes
- Cross-Functional Collaboration
- Work closely with sales, product, CRM, content, and customer teams to ensure consistent messaging, joined-up journeys, and clear commercial impact
- Agency & Supplier Management
- Manage relationships with agencies and suppliers, ensuring high-quality output, clear expectations, and strong performance against objectives
- Event Management
- Plan and deliver a programme of high-quality events, managing end-to-end delivery, budgets, suppliers, and performance to drive engagement, lead generation, and commercial impact
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Ideal Candidate Profile
- Proven experience in a Marketing Manager or senior marketing role
- Demonstrable experience managing and developing people
- Strong experience owning and optimising a website
- Hands-on experience managing marketing budgets
- Solid knowledge of CRM systems and marketing automation platforms
- Experience managing email marketing campaigns, including planning, segmentation, and optimisation
- Clear understanding of customer acquisition and retention strategies
- Strong analytical skills and confidence working with performance data
- Excellent communication and stakeholder management skills
- Proactive and organised, with the ability to balance strategy and execution
- Experience delivering large-scale, multi-channel campaigns (digital, paid, content, email, events, video, and social)
- Comfortable managing campaigns end-to-end with internal teams, agencies, and suppliers
Bonus Points For
- Experience briefing and overseeing creative assets (video, motion graphics, campaign visuals)
- Strong understanding of attribution, performance measurement, and optimisation
- Experience launching or relaunching products, services, or major initiatives
- Background in B2B, financial services, or regulated industries
- Experience scaling marketing activity in a fast-moving or growing business
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Plus, You'll Be
- Open, honest, positive, and upbeat
- Warm, friendly, and approachable
- Highly organised and comfortable in a fast-paced, ever-changing environment – things change quickly here, and new plans need to be spun and executed to a high standard, at speed
Why Join Us at Flex HQ
There are plenty of reasons to join us at Flex HQ. From our modern waterfront office (with a fully-stocked kitchen) to our staff perks, including private medical insurance, employee benefit scheme, and more. We're a friendly bunch at Fleximize, with regular team events and socials, and we’re excited to welcome you into the family. You can expect:
- Generous holiday entitlement: we offer 25 days holiday entitlement, with the added flexibility to buy and sell annual leave days. You get your birthday off too!
- Professional development: career advancement is as important to us as it is to you. We offer training courses and qualifications to develop your skills and knowledge. Taking time to attend webinars and in-person seminars that can help you in your role is also encouraged
- Healthcare benefits: all team members get private healthcare as standard, which can even be extended to cover your family. We also offer company death-in-service insurance and an enhanced maternity pay scheme
- Perks & discounts: everyone gets access to exclusive discount codes and offers on hundreds of high-street and online stores
- Free breakfast every day: our kitchen is filled with fresh fruit, cereals, and other goodies to start your day right
- Team socials: regular team outings give us all a chance to have fun and relax, whether it’s an escape room, theme park, football match, or evening at the local restaurant
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