Robert Walters
Marketing Operations Consultant
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Marketing Operations Consultant - JP Morgan - London - 12 months contract - PAYE - ONSITE
Are you a Marketing Operations professional who enjoys bringing structure, efficiency and better ways of working to fast-growing teams?
We're looking for an experienced Marketing Operations Consultant to join the Marketing & Growth team at JPMorgan Chase on an initial 12 months contract where you'll be supporting the continued growth of its digital banking business, Chase.
This is a great opportunity for someone who combines strong operational and project delivery skills with commercial awareness, and who enjoys working across marketing, finance, procurement, controls and strategy to make things happen.
You'll be joining a collaborative, fast-paced environment where there's plenty of scope to improve processes, introduce automation, manage stakeholders and help shape how Marketing Operations works as the business continues to grow.
What you'll be doing
You'll play a key role in helping the Marketing & Growth team operate effectively, with responsibilities including:
- Supporting marketing planning and delivery, working with Markets and Strategy teams to track priorities and keep initiatives moving at pace.
- Reviewing and improving marketing processes, identifying opportunities to simplify ways of working through automation, AI and smarter operating models.
- Managing relationships with external vendors, agencies and suppliers, including onboarding, renewals, performance reviews and resource planning.
- Taking ownership of end-to-end Marketing Operations projects, from defining requirements through to implementation and delivery.
- Supporting the management of marketing budgets across two brands, partnering with Finance and business stakeholders to track demand, expenditure and forecasts.
- Working with Controls, Regulatory and Legal teams to support governance, reporting and compliance requirements.
- Producing clear, accurate and senior/executive-ready reporting and analysis to support decision-making.
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What we're looking for
We're particularly interested in people who have:
- Experience in Marketing Operations, Marketing, Business Operations, Commercial Operations, Programme/Project Management or a similar environment.
- Strong experience managing multiple stakeholders and competing priorities in a fast-paced organisation.
- A proven track record of improving processes, delivering projects and driving operational efficiency.
- Experience working with budgets, vendors/agencies and procurement processes.
- Strong analytical and organisational skills, with exceptional attention to detail.
- The ability to take complex information and turn it into clear, concise outputs for senior stakeholders.
- A proactive, self-starting approach and the confidence to take ownership rather than simply coordinate.
- Excellent communication and relationship-building skills.
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Experience within Financial Services, Banking or another regulated environment would be advantageous, but isn't essential.
Why this role?
You'll have the opportunity to help shape the operating model of a growing digital banking business, work across multiple functions and take ownership of projects that have a tangible impact on how the Marketing & Growth organisation operates.
We are committed to creating an inclusive recruitment experience. If you require support or adjustments to the recruitment process, our Adjustment Concierge Service is here to help. Please feel free to contact us at adjustments@robertwalters.com to discuss how we can support you.
This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.
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