Octopus Energy
Marketing Operations Specialist
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About the Role
We’re looking for a detail-oriented Marketing Operations Specialist to technically support our B2C & B2B communications and marketing campaigns. This is an entry-level role, ideal for someone looking to build a career in marketing operations. You’ll assist in scheduling, testing and reporting on marketing and transactional emails. You’ll also gain hands-on experience with customer engagement tools, data segmentation, and campaign performance analysis. Being a part of the Octopus Group, there are a few things you should know…We don’t do things the traditional way. No agencies, no bureaucratic sign-off processes, and no unnecessary meetings. We have an incredible in-house team of marketers, developers, designers, product and commercial teams, and we all work together to create a product that transforms the e-mobility space.
What you'll do
- Get stuck into building and nurturing bespoke customer journeys across B2C, B2B, and OEM partner ecosystems in OneSignal - crafting multi-language emails, push notifications, in-app messages, and quick HTML tweaks.
- Rigorously test and QA every touchpoint across our international base to make sure every subject line, link, and layout delivers an outrageously good experience.
- Keep our ecosystem squeaky clean through smart segmentation, suppression management, and deliverability best practices to protect our domain health.
- Keep a pulse on what makes our audience tick, tracking key engagement metrics and turning performance insights into wins and new growth opportunities.
- Team up with Product, Design, Ops, and Marketing leads to ensure transactional messaging drops seamlessly and campaign journeys map straight back to our big growth ambitions.
- Be a true guardian (and passionate champion!) of the distinct, warm, and human Octopus Electroverse and Octopus Fleet tone of voice.
- Roll up your sleeves and jump into wider initiatives as we roll out Electroverse and Octopus Fleet into exciting new international markets!
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What you'll need
- Have a genuine interest in the technical side of email marketing and customer journeys
- Love paying attention to detail and grammar. If there’s a missing link or an out-of-place comma, you’ll notice it!
- Not essential, but a basic knowledge of email marketing campaigns is a plus
- Are a people person and enjoy engaging and working with a diverse group of individuals
- Are genuinely passionate about building a green product, in pursuit of Octopus’s wider goal of decarbonising our planet
- An interest and desire to know more about the e-mobility industry is essential!
Why else you'll love it here
- Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
- Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025, and we ranked in the top ten in the Sunday Times Best Places to Work 2026. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
- Visit our UK perks hub - Octopus Employee Benefits
If this sounds like you then we'd love to hear from you, tell us what you care about, why Octopus feels right and most importantly, bring us the real you! Applying for jobs can be a bit scary so have a nose through some of our tips first 🚀
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P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent@octoenergy.com and we’d love to help!
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses. We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.
If you’d like to know more about how we use your data, you can reach out to us via email at talent@octoenergy.com. We’re happy to help!
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