Investec
Marketing Transformation Lead (FTC)
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Ready to Shape the Future of Marketing at Investec?
This is an opportunity to play a leading role in transforming how marketing operates across Investec. As Marketing Transformation Lead, you'll drive strategic change across marketing technology, processes, channels, and ways of working, helping to build a more connected, efficient, and data-driven marketing function.
You'll partner with global stakeholders across Marketing, Technology, and Operations to turn strategy into action, embed new capabilities, and deliver lasting improvements that enable marketing to create greater commercial impact. If you're energized by change, enjoy solving complex challenges, and can bring people together behind a shared vision, this role offers the opportunity to make a significant difference.
About the Team
Marketing Operations is responsible for the operating model, infrastructure, and governance that enable the IBP Marketing function to operate effectively. The team works across Marketing, Technology, Risk, Compliance, and Operations, while maintaining close partnerships with Investec's South African marketing teams and offshore delivery hubs.
Led by the Head of Marketing Operations, the team focuses on improving marketing effectiveness, enhancing technology capabilities, and embedding best practice across the function. It is a collaborative environment where strategic thinking, operational excellence, and continuous improvement go hand in hand.
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What Will I Be Doing?
- Lead strategic marketing transformation programmes from discovery and design through to implementation, adoption, and continuous improvement.
- Drive change across marketing technology, workflows, campaign delivery processes, and AI-enabled ways of working.
- Provide leadership across cross-functional teams spanning Marketing, Technology, Operations, Creative, Production, and agency partners.
- Champion the adoption and optimization of marketing technology platforms, improving capability, efficiency, and campaign delivery.
- Design and embed scalable processes, operating models, and governance frameworks that support consistent, high-quality execution.
- Partner with technology and data teams to enhance reporting, integrations, targeting capabilities, and performance measurement.
- Lead change management, communication, and training activity to successfully embed new tools, processes, and behaviours.
- Establish clear success measures and governance standards to ensure transformation initiatives deliver measurable business value.
What Do I Need to Bring?
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- A strong background in marketing operations, marketing transformation, marketing technology, digital marketing, or a related field.
- Proven experience leading complex, multi-stakeholder transformation programmes from strategy through implementation and adoption.
- Hands-on experience with marketing technology, marketing automation, email platforms, and campaign delivery processes.
- Strong understanding of how marketing, creative, production, data, and technology teams work together to deliver effective campaigns.
- Excellent project and programme management skills, with the ability to balance strategic priorities and detailed delivery.
- Strong stakeholder management and influencing skills, including the confidence to engage and challenge senior leaders constructively.
- The ability to translate strategy into practical, scalable solutions and drive adoption across multiple teams.
- A data-driven mindset, using insight and performance measures to support decision-making and continuous improvement.
- A collaborative, curious, and resilient approach, with the flexibility to thrive in a fast-moving environment.
- Experience leading technology selection exercises, vendor evaluations, or RFP processes would be advantageous.
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