JPMorgan Chase & Co.
Marketing Website Product Manager - Vice President
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About the Role
We are seeking a highly driven and collaborative Marketing Website Product Manager to lead the delivery of a marketing website serving multiple markets. The role involves partnering with cross-functional teams and is responsible for overseeing the successful execution of marketing website projects, ensuring alignment with business objectives and efficient use of resources.
Culture
Culture is as important to us and we are looking for intellectually curious, new technology passionate individuals who would like to expand their skills whilst working on this exciting venture for the firm. Your work will have a direct impact to our customers as our business continues to grow and expand. We work in a hyper-collaborative way and value the following behaviours:
- Put customers first.
- Value common sense and simplicity over complexity.
- Make decisions quickly and move nimbly.
- Celebrate diverse ideas.
- Succeed and fail together as a team.
Job Responsibilities
- Lead the marketing website squad, driving the vision and delivery of enhancements for marketing websites ensuring alignment with overall business objectives and user needs.
- Build platform capabilities, monitoring KPIs to measure the success of initiatives.
- Collaborate with engineering, data and marketing partners to specify feature details, create user stories, drive Agile delivery and UAT.
- Provide data-backed recommendations across multiple concurrent projects; design and implement product testing strategies around these recommendations.
- Effectively prioritise and manage trade-offs to ensure successful delivery of features to production that meet customer needs.
- Create and maintain product documentation, including user guides and release notes.
- Build strong partnerships with controls and governance teams to deploy effective solutions in a regulated industry.
- Drive user adoption and satisfaction through effective communication and training programs.
- Maintain up-to-date industry knowledge of relevant technologies and implications for your squad.
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Required qualifications, capabilities and skills
- Bachelor's degree, ideally in Business-related area.
- Extensive experience in a related role, with proven experience managing ecommerce websites.
- Strong project management skills, with experience using Agile methodologies and expertise in managing complex projects from inception to completion.
- Ability to lead and motivate cross-functional teams with excellent verbal and written communication skills for stakeholder engagement.
- Strong analytical skills to identify and resolve issues effectively.
- Comfortable with and adaptable to change. We work in an innovative fast growth environment where products and processes evolve rapidly.
Preferred qualifications, capabilities and skills
- Experience in managing relationships and negotiations with external partners and diligence in managing budgets and financials.
- Experience within fintech or regulated industry desirable.
About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
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We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Marketing & Communications
Marketing & Communications teams shape the firm’s brand and protect and grow the firm’s excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships globally. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through our websites, mobile apps, and paid media channels based on what is best for the customer.
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