Anari
Marketplace Growth Partner
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Job Description
Looking for a reliable and motivated person to support our online channel sales.
You will work with prepared products, approved photographs, and product information. Your role is to create accurate listings, communicate with customers, and help turn buyer interest into completed sales.
You do not need to find products or use your own money. Training, stock information, and clear working instructions will be provided by the business.
Main Responsibilities
- Post approved listings on assigned online marketplace accounts.
- Use only the approved photographs, titles, descriptions, and product information provided.
- Check that product details are correct.
- Respond to buyer questions quickly, clearly, and politely.
- Manage buyer offers within the price limits provided by management.
- Encourage suitable bundle purchases when customers are interested in more than one item.
- Keep live listings accurate and remove or update items when instructed.
- Monitor sold, pending, cancelled, and returned orders.
- Record all sales information accurately in the company tracker.
- Report listing problems, customer concerns, or order issues to management.
- Maintain a professional standard of customer service.
- Follow the business's marketplace rules and internal working procedures.
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Working Style
This role suits someone who can work carefully, follow a clear system, and complete tasks without constant supervision. You must be comfortable communicating with customers and keeping accurate records.
What We Are Looking For
We value reliability, honesty, and attention to detail.
- Interested in online selling or e-commerce.
- Confident communicating with customers in writing.
- Organised and able to keep accurate records.
- Reliable and able to complete agreed work on time.
- Able to follow instructions and use approved information.
- Careful with prices, product details, and customer information.
- Comfortable receiving feedback and correcting mistakes.
- Honest, trustworthy, and respectful of private business information.
- Willing to learn and improve.
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Experience
Previous experience with online marketplaces, fashion retail, sales, customer service, or e-commerce is helpful, but it is not essential. Full training will be provided.
What the Business Provides
- Products and approved product information.
- Approved photographs and listing materials.
- Clear prices and offer limits.
- Training, instructions, and ongoing support.
- Access to the tools needed to complete assigned work.
Confidentiality
During the role, you may receive access to private company information. This can include product details, photographs, pricing rules, customer information, account information, sales records, internal documents, and working procedures.
Private company information may only be used to complete your assigned work. It must not be copied, shared, distributed, or used for yourself, another person, or another business.
Successful candidates may be required to sign confidentiality and intellectual-property agreements before receiving access to company systems or internal materials.
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