IVC
Marketplace Trading and Growth Manager
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Marketplace Trading and Growth Manager
Hybrid Keynsham BS31 3 days a week
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
Pet Drugs Online is one of the UK’s leading online pet pharmacies and retailers, helping pet owners access trusted medication, healthcare products and everyday essentials quickly, safely and conveniently. As part of the inspiring vet care Group, Pet Drugs Online combines the agility of a growing ecommerce business with the strength and expertise of a leading veterinary care organisation.
Our teams play a vital role in making pet healthcare more accessible through innovation, operational excellence and outstanding customer experience.
About the Role
We're looking for a commercially minded and analytical Marketplace Trading & Growth Manager to join our Commercial team and take ownership of the strategy and trading performance across our key third-party marketplaces, including Amazon, TikTok Shop and eBay.
This is an exciting opportunity to lead the next phase of growth for an already successful marketplace channel. Reporting to the Senior Trading Manager, you will be responsible for developing and executing a multi-marketplace growth strategy, driving revenue performance and maximising the commercial potential of each platform.
You will combine strategic thinking with hands-on delivery, taking ownership of marketplace performance while identifying opportunities to improve visibility, conversion, customer engagement, pricing, promotions and product range across multiple channels.
How You’ll Make a Difference
- Develop and execute a marketplace trading and growth strategy across Amazon, TikTok Shop, eBay and other relevant platforms.
- Drive marketplace revenue growth through data-led commercial decision making.
- Analyse marketplace performance and translate insights into actionable trading plans.
- Identify opportunities to optimise product assortment, pricing, promotions, content and customer experience.
- Refine and evolve the current marketplace approach to support the next stage of business growth.
- Manage trading performance across existing marketplace channels while exploring opportunities within emerging platforms.
- Work closely with Commercial, Marketing, Technology, Operations and Customer Service teams to deliver marketplace initiatives.
- Build strong relationships with external marketplace partners, vendors and agencies where applicable.
- Resolve marketplace issues and operational challenges in a proactive and hands-on way.
- Test new trading approaches, monitor results and continuously identify opportunities for improvement.
- Communicate marketplace performance, opportunities and recommendations clearly to stakeholders at all levels.
- Share marketplace expertise and best practice across the wider business.
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What We're Looking For
Essential Skills & Experience
- Proven experience managing and growing online marketplace channels.
- Strong knowledge of platforms such as Amazon, eBay, TikTok Shop and other established marketplaces.
- Commercially focused with a strong understanding of digital trading and revenue growth.
- Highly analytical with the ability to interpret data and make informed decisions.
- Experience developing, refining and implementing marketplace strategies.
- Strong communication and stakeholder management skills.
- A proactive problem solver who enjoys identifying and implementing improvements.
- Ability to work effectively across multiple teams and functions.
- Comfortable operating at both strategic and operational levels.
- Hands-on approach with a willingness to get involved in day-to-day delivery.
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Desirable
- Experience working across multiple marketplace platforms.
- Experience managing marketplace accounts, partnerships or agencies.
- Knowledge of emerging marketplace trends and opportunities.
- Experience within a fast-paced retail or eCommerce environment.
You Might Be a Great Fit If...
You're a commercially driven marketplace specialist who thrives on delivering growth. You're curious, proactive and always looking for new opportunities to improve performance. Equally comfortable analysing data, influencing stakeholders and solving operational challenges, you'll enjoy working collaboratively across the business and taking ownership of key commercial outcomes.
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing. When you join us, you’ll benefit from:
- A role with real impact in a growing ecommerce and pet healthcare business
- Clear career pathways with progression opportunities within Pet Drugs Online and the wider inspiring vet care Group
- Ongoing learning and development supported by experienced colleagues and teams
- A collaborative, values-led culture focused on care, innovation and continuous improvement
What We Offer Our Team
- Healthcare Cash Plan
- Cycle to Work scheme
- Green Cars salary sacrifice scheme
- Voluntary benefits: choose from a range of benefits to suit you
- Discounted staff pet care
- Access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
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