Soho House & Co.
Massage Therapist - Shoreditch House, East London
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The Role
At Soho House, as a Massage Therapist you will be responsible for delivering exceptional, personalized massage treatments that support the overall wellbeing of our members and guests. You will contribute to a serene, restorative environment within the club’s wellness facilities, ensuring the highest levels of care, professionalism, and discretion.
You will work closely with the wider spa and wellness team to uphold service excellence, promote holistic health, and create a positive, tranquil experience for all.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 year's continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
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Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Key duties
- Perform a wide range of massage treatments to the relevant standard at Soho House.
- Conduct detailed consultations prior to treatment to understand medical history, preferences, and desired outcomes.
- Create a calming and professional treatment environment, ensuring consistent comfort, cleanliness, and discretion.
- Provide expert aftercare advice and recommend relevant wellness or skincare products.
- Maintain accurate treatment records in accordance with club standards and health regulations.
- Manage schedules professionally and ensure treatments start and finish on time.
- Uphold the highest hygiene and sanitation standards in treatment rooms, equipment, and product usage.
- Work collaboratively with other spa team members to maintain a positive and seamless guest experience.
- Stay up to date with the latest industry techniques and treatments to continually enhance the wellness offering.
What we are looking for
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A successful Massage Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
Minimum Requirements
- Minimum 2–3 years’ experience in a luxury spa, wellness centre, or hospitality setting
- NVQ Level 3 or equivalent in Massage Therapy and a Level 4 Deep Tissue Massage desirable for advanced treatments
- Excellent interpersonal and communication skills
- Impeccable personal presentation and a calm, reassuring manner
- Commitment to client confidentiality, care, and holistic wellbeing
- Flexible availability, including evenings and weekends
Desirable
- Qualifications or experience in complementary therapies
- Experience with wellness software or booking systems
- Product knowledge in premium spa and skincare brands
Physical Requirements
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
Pay Range
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
- £14—£14 GBP
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