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Master Technician
About Lookers & Charles Hurst
We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a vast range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset, with a commitment to recognising and investing in the valuable contribution each individual makes. This extends to our competitive rewards and benefits package, designed to support your career, wellbeing, and life outside of work.
Role: Master Technician / Vehicle Mechanic
Location: Battersea Volkswagen (London) Contract: Full-Time, Permanent Salary: OTE up to £55,480 (uncapped), including:
- £46,000 basic (adjusted based on qualifications)
- £3,000 Productivity Bonus + Time Saved Bonus Scheme Hours: 40 hours per week (Mon–Fri, 8:00am–6:00pm, + optional Saturday rota)
About This Role
We’re recruiting a Master Vehicle Technician / Mechanic to join our high-performing workshop team at Battersea Volkswagen. You’ll collaborate with technicians and apprentices, using cutting-edge technology to:
- Perform vehicle health checks
- Complete manufacturer-approved vehicle services
- Execute authorised repairs and warranty work in line with guidelines
Reporting directly to the Aftersales Manager, you’ll receive ongoing support. We also offer career progression, including: ✅ Manufacturer-accredited training ✅ Hybrid & Electric Vehicle (EV) qualifications
Your role is as critical as it is rewarding—delivering exceptional customer service and ensuring every vehicle meets the highest standards upon road testing.
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Key Responsibilities
- Vehicle checks and diagnostics: Adhere to manufacturer guidelines for mechanical and electrical work.
- Services & repairs: Conduct regular services and carry out customer-approved repairs, including road tests.
- Warranty compliance: Ensure warranty work is within guidelines + proper documentation.
- Paperwork: Maintain absolute accuracy in completing relevant service records.
- Collaboration: Support the team while working to elevated standards.
Qualifications & Experience
- Minimum: NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent).
- Preferred: Master Technician Accreditation, plus mechanical and electrical diagnostic skills.
- Essential:
- Full and valid UK driving licence (icat4 category required)
- 3+ years’ industry experience, whether in dealer groups or independent garages
- Self-motivation, teamwork, and a commitment to excellence
Previous VW/Volkswagen experience is beneficial but not mandatory (brand-specific training will be provided). MOT, diagnostic, and EV knowledge also bolster your profile.
Core Benefits
Financial Security
- Structured pay progression with uncapped earnings potential
- Enhanced annual leave (accumulates with tenure)
Family & Personal Wellbeing
- 6 months’ full pay maternity/adoption leave
- 2 weeks’ full pay paternity leave
- Techscheme: Discounted tech for flexible payments
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Health & Support
- Fully funded eyecare vouchers
- Smart Health: 24/7 GP access for mental/physical wellness
- Dental insurance covering routine + unexpected needs
- Critical illness cover: Added financial protection for life’s uncertainties
Financial Wellbeing Tools
- MyView PayNow: Instant access to salary portions + budgeting/app integration
- Free will writing services for legacy planning
- Flexible life assurance and partner coverage
Lifestyle Perks
- Discounted gym memberships for an active lifestyle
- Travel/household insurance to simplify travel and home security
- Exclusive voucher schemes on shopping, tech, and entertainment
Career Development
We invest time and resources into technician training and management opportunities, helping you accelerate your career path.
Values & culture
Lookers and Charles Hurst are an equal opportunities employer. Our workplace is free from discrimination, fosters inclusivity, and empowers staff to thrive authentically.
✅ Success is celebrated at every level ✅ Teamwork intertwines with autonomy ✅ Wellbeing is prioritised
Reality Check: Offers come with a 6-month probation period. Pre-employment checks include:
- Employment/address validation
- Credit history and criminal record checks (standard)
- Driving licence verification (if applicable)
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