TESOL International Association
Match Day Positions - Various Roles Available
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Job Details
Position Overview
Town Sports and Entertainment Group is seeking Match and Event Day Staff for various casual positions, including Car Park Stewards, Courtesy Stewards, and Turnstile Operators.
Job Titles
- Car Park Stewards
- Courtesy Stewards
- Turnstile Operators
Minimum Age Requirement
- Minimum age of 18 due to working in a moving-vehicle environment and licensed areas.
Pay
Up to £13.00 per hour, with variable hours.
Role Description
Our stewarding team members are integral to ensuring that all visitors on match and event days have a positive and enjoyable visit to the Accu Stadium. Each member of our match-day team is instrumental in providing a safe and welcoming environment for everyone attending matches, pop concerts, and similar events.
About Us
We welcome applications from candidates who would like to join our diverse, friendly, and customer-focused team and help us to continue our excellent reputation of providing a safe environment in which to watch professional football and rugby matches and pop concerts and festivals.
Employment Basis
These roles are offered on a casual employment basis. The hours of work will vary due to the different start times of matches and events.
Typical Hours
- Huddersfield Town Match:
- 3.00pm Kick-Off:
- Car Parks: 10:00am - 3:15pm or 5:15pm
- Courtesy: 11:30am - 5:30pm or 6:30pm
- Turnstile Operators: 1:15pm - 2:45pm
- 7.45pm Kick Off:
- Car Parks: 4:00pm - 9:45pm
- Courtesy: 5:00pm - 10:30pm
- Turnstile Operators: 6:00pm - 8:30pm
- 3.00pm Kick-Off:
Requirements
We are looking for candidates who appreciate the value and importance of outstanding customer service and who would like to be part of creating a friendly and special atmosphere for supporters. No previous experience is required; however, knowledge of the Club combined with excellent communication skills, a friendly and helpful approach to work, and the ability to work in a team are essential to this role. You must be confident to liaise with a diverse range of people in a consistently professional manner, also acting as a positive ambassador for Town Sports and Entertainment Group and Huddersfield Town AFC.
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Application Process
Applicants are encouraged to review the job descriptions and person specifications before applying, as these contain full details of what each role entails and the specific skills, experience, qualifications, and attributes we are looking for. We receive a high volume of applications for our vacancies, and as such, we encourage you to ensure that your application details how you feel you match our requirements. The volume of applications received prevents us from being able to provide feedback at the short-listing stage.
To apply, please create an account in our online application portal and ensure you complete the associated questions in full, giving appropriate examples to support your statements as far as possible.
Please also highlight any factors that you would like us to consider, for example, if you have a disability or health condition that may require us to make reasonable adjustments in accordance with the Equality Act 2010.
Safeguarding
Town Sports and Entertainment Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants must disclose all previous convictions including spent convictions in accordance with the associated legislation; disclosure may be made via a separate letter to the Head of Human Resources and EDI. The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order and 2020) provide that when applying for certain jobs and activities, certain convictions and cautions are considered ‘protected’. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot consider them. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website.
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Equality and Inclusion
Town Sports and Entertainment Group and Huddersfield Town AFC strive to promote a diverse and inclusive community - a place where everyone can be themselves and in which everyone feels valued, included, and supported to achieve their full potential. We offer a range of family-friendly and inclusive employment arrangements, and we have a zero-tolerance approach to any form of discrimination. We have comprehensive employment benefits including a Flexible Working Policy and enhanced provisions in relation to maternity, paternity, and adoption leave and pay.
The football club is well known as a leader within the football industry for inclusive practices. We hold the Advanced Award for the Premier League Equality, Diversity, and Inclusion Standard (PLEDIS) and the Gold Award for the EFL Equality Code of Practice. We are also a Disability Confident Leader, a Mindful Employer, and the first organisation to be accredited as both a Menopause Friendly and Menstruation Friendly Employer. We welcome applications from candidates from all backgrounds, and we are particularly seeking to diversify our workforce in relation to gender, ethnicity, and disability. We are committed to the redress of any inequalities by taking positive action where appropriate. As a Club, we describe our vision as ‘Everything Together’ and our associated values relate to the word ‘Everything’. If your values align with ours, we would love to hear from you.
How to Apply
To apply, please complete the application form in our portal. If you need any assistance and/or would prefer to apply in an alternative format, please contact us by email. Please complete your application as soon as possible, as we will be shortlisting and interviewing on a rolling basis until the positions have been filled.
Interviews will take place from late July onwards.
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