University Hospitals of Morecambe Bay NHS Foundation Trust
Maternity Support Worker
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Band 3 Maternity Support Worker (MSW)
A Band 3 Maternity Support Worker (MSW) plays a vital role in supporting midwives and the wider maternity team to provide safe, compassionate, and high-quality care to women, birthing people, newborns, and families. The role combines clinical support, practical assistance, and excellent communication to ensure a positive experience throughout the maternity journey.
Key Purpose of the Role
- To assist midwives and registered professionals in delivering antenatal, intrapartum, and postnatal care within hospital maternity settings.
- To provide high-quality, person-centred support to women, birthing people, and families.
- To help maintain a safe, clean, and efficient clinical environment.
- To contribute to the smooth running of the maternity unit by undertaking delegated duties within the scope of competence.
Clinical Support
- Assist in providing basic clinical monitoring (e.g., maternal observations, neonatal observations) under midwife supervision and within training competence.
- Support with infant feeding: breastfeeding support, formula-feeding preparation guidance.
- Perform tasks such as: Observations, support mobility and comfort, assist with personal care.
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Emotional Support and Communication
- Compassionate and non-judgmental support to women and birthing people and families.
- Clearly communicate with the multidisciplinary team to escalate concerns promptly.
- Maintain privacy, dignity, and cultural sensitivity at all times.
Documentation and Record Keeping
- Accurately document delegated tasks in maternity records.
- Report concerns or changes in condition to a midwife immediately.
- Maintain confidentiality in line with Trust policies.
Professionalism & Development
- Work within Trust policies and the boundaries of the Band 3 MSW role.
- Participate in mandatory training (e.g., infant feeding, safeguarding, manual handling).
- Reflect and contribute to continuous service improvement.
- Uphold values of safety, compassion, and respect.
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
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WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life-threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our Community Service for adults are provided in people's homes, community centres, clinics, GP Practices, community hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high-quality care, advice and support.
For further details / informal visits contact:
- Name: Ayshea Kitchin
- Job title: Labour Ward Coordinator
- Email address: ayshea.kitchin@mbht.nhs.uk
- Telephone number: 01229 403767
Nicky Smith
Labour ward coordinator and fetal surveillance lead
01229 403609
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