Maternity Support Worker

Maternity Support Workers

Maternity Support Workers assist with caring for women, babies and their families throughout their maternity journey, working under supervision and within agreed guidelines and protocols when providing care to women and their families (definition of a Maternity Support Worker – HEE, Maternity Support Worker Competency, Education and Career Development Framework).

Maternity Support Worker is expected to hold a Care Certificate and be able to demonstrate full compliance of the competencies of Band 2 MSW. Maternity Support Workers use additional skills within focused aspects of service delivery to enhance the service offered to women and their families; working alongside, but under the guidance of practitioners at all levels from across the multidisciplinary team including, but not limited to obstetricians, midwives' ultra-sonographers, physiotherapists and advanced nurse practitioners.

You require knowledge of facts, principles, processes and general concepts in a field of work. Carry out a wider range of duties and will have more responsibility, with guidance and supervision available when required.

Key Responsibilities:

• Create effective and supportive relationships with women and their families to enhance the Provision Of Personalised And Safe Woman-centred Care
• Proactively engages with patients and others in order to build and maintain positive relationships. Ensures all women and babies requirements are met with respect, privacy, dignity, sensitivity, empathy and recognising diversity at all times.
• Provide good quality personalised care in accordance with agreed local and national standards.
• Support the adaptation to parenthood.
• Understands and gains valid consent prior to action or providing care. Has the knowledge to document this promptly and clearly.
• Understands the MSW’s scope of practice and works within limits of own competence and authority.
• Recognises changes in either mother or baby’s condition and understands to report any concerns including those expressed by the women (or their families) to the midwife.
• Ensures own clinical practice is always safe and appropriate.
• Assists in the implementation of direct clinical care performing a range of relevant clinical skills.
• Act within the limits of your competence and authority and adhere to local protocols and procedures.
• Develop your own knowledge and practice, which includes reflecting on your practice, and taking opportunities to improve your practice and apply learning in the workplace.
• Make use of supervision. Participate in regular supervision in line with local guidelines.