Maternity Ward Clerk - 15 hours per week

The successful candidate will need to have a friendly manner to welcome visitors and patients, alongside assisting with administrative duties on the ward. The working hours are 08:30-16:30 and on a flexible rota covering the 5 day service (including weekends and Bank holidays)

We are seeking a professional, motivated, flexible person to join our team. The successful applicant will be expected to be computer literate, have effective communication skills and maintain strict confidentiality.

The role will require a range of duties, both administrative and reception, to assist the Dr’s, Midwives and Support staff within a busy ward, helping maintain the smooth running of the ward.

The role requires excellent organisational skills, and the ability to be calm and patient under pressure. A smart and professional appearance and attitude is essential as the Ward Clerk is often the first point of contact with women and their families, visitors and staff.

Administrative/Clerical

• Responsible for collection of notes for the clinic, filing all relevant results in patient records, tracking and returning notes.
• Greeting patients and visitors to the ward.
• Reception duties whereby all relevant paperwork is compiled and notes are attended to.
• Answer the telephone and take and record messages whilst adhering to the telephone standard applicable throughout the Trust and alert the midwives to any action required.
• Provide clerical support to the Midwives and Dr’s in relation to filing, emailing, faxing and obtaining patient records and results as appropriate.
• Responsible for the ordering and collection of stationery and ensuring all appropriate documents, Patient Information Leaflets and general items required are well stocked and readily available.
• Inputting data onto relevant databases
• Passing on information to the Midwifery team
• Issue client car park permits and direct them to the general office.
• Assist with the paper results on a daily basis by checking for appointments, filing and issuing letters to the patient as instructed by the midwives.
• Provide holiday and sickness cover for other clerical staff as required.
• Undertake administrative tasks specific to the role of the Delivery Suite/Antenatal/postnatal area.