Herbert Smith Freehills Kramer
Matter Management Analyst
London
Posted about 16 hours ago
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Key Responsibilities
- Work closely with the matter team to ensure new transactions are set up optimally to meet both external client and legal requirements and internal reporting/billing requirements.
- Assistance with opening of new clients/matters and generation of matter numbers.
- Monitor the setup of clients/matters to ensure compliance with the regulations and billing/rates requirements, liaising where relevant with the Business Finance, Risk Management and Tax Teams.
- Actioning changes to clients and matters as requested by matter teams.
- Assistance with the setup of eBilling clients.
- Using the information held within the Practice Management system to assist internal clients (lawyers/secretaries) by responding to their enquiries.
- Liaising with the other New Business Intake teams to ensure a joined up and efficient process for the fee earners and PA's.
- Identify process improvements to the internal NBI Matter Management processes.
- Ad hoc project support for the NBI team globally.
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Skills / Experience
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- Educated to degree level.
- Excellent research and analytical skills.
- Good commercial awareness.
- Ability to prioritise workload.
- Excellent attention to detail and accuracy.
- Ability to work autonomously and prioritise multiple tasks simultaneously.
- Excellent verbal, written and face to face communication skills.
- Proficient knowledge of Microsoft Word and Excel.
- Ability to work well under pressure and to deadlines.
Competencies
- Collaborates with others
- Develops innovative solutions by valuing diversity of thought, expertise and experience.
- Brings a positive energy to the way they work and inspires this in others.
- Excellent negotiation skills.
- Flexible.
- Excellent interpersonal skills.
- Strong organisational skills and ability to prioritise.
- Excellent service orientation skills.
- Focuses on Clients
- Always acts with the firm's clients in mind.
- Understands the importance of clients to the firm.
- Prioritises initiatives that will positively impact the client experience and their business.
- Develops solutions that balance client needs and the sustainable profitability of the firm.
- Innovates
- Ability to use initiative and be pro-active.
- Seeks out market trends and introduces relevant ideas for competitive advantage.
- Achieves results
- Takes personal responsibility for getting things done.
- Ability to cope with conflicting demands and meet deadlines.
- Remains focused on long term objectives and broad firm issues.
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