SettleParadigm
M&E Manager
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M&E Manager - Permanent
Salary: £64,790 + excellent benefits
Location: High Wycombe or Letchworth Garden City
Hybrid: 2 days in the office, 3 days from home
Contract: Permanent
Hours: 37 hours per week
Are you looking to join a growing, values-led organisation with a clear social purpose?
At SettleParadigm, we’re proud to be the largest housing group in the region, managing over 30,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of, and maximising the number of new affordable homes we build. Through our merger we’ve brought together shared values, skills, and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve.
If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, we’d love to welcome you on our journey. Together, we’re building a better future.
We’re now looking for an experienced M&E Manager to lead statutory compliance, safety, and lifecycle management across key building services - ensuring our homes remain safe, reliable, and well-maintained.
About the Role
As our M&E Manager, you’ll take operational responsibility for statutory compliance and performance across core mechanical and electrical services, including Lifts, Water Hygiene, MVHR systems, and other selected M&E assets.
You’ll play a central role in harmonising compliance and asset management practices across our merged organisation, aligning standards, contracts, data, and processes. You’ll also lead the operational implementation of our new Asset Management System, ensuring accurate asset data, strong reporting, and improved decision-making.
This is a senior technical leadership role, managing a small team of Coordinators and Administrators, and working closely with colleagues across Property Services, Health & Safety, Estates, Projects, Finance, and Procurement.
If you’re motivated by improving compliance, strengthening contractor performance, and embedding robust asset management practices, this role offers a significant opportunity to shape how we manage our homes.
What You'll Be Doing
Compliance & Technical Leadership
- Act as the organisation’s Responsible Person / Authorising Officer for lifts, water hygiene, and allocated M&E systems
- Oversee risk assessments, written schemes, examinations, testing, and inspections
- Ensure compliance with statutory, non-statutory, and best-practice requirements
- Align policies, standards, procedures, and risk frameworks across the organisation
- Support cultural change by strengthening understanding of compliance responsibilities
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Asset Management & Data
- Define system requirements for M&E and compliance data
- Oversee data migration, validation, and governance for the new Asset Management System
- Ensure accurate asset records, meaningful reporting, and improved visibility of risk and lifecycle costs
Contract & Supplier Management
- Manage specialist contractors, ensuring high performance and value for money
- Lead procurement activity for new Property Services contracts
- Work with Finance, Procurement, and Home Ownership on Section 20 and service charge processes
- Drive efficiency and performance across suppliers
Team Leadership
- Manage and develop Contract Support Coordinators and Administrators
- Provide guidance, mentoring, and technical support
- Ensure the team works to required timeframes and legal requirements
Engineering & Project Delivery
- Provide engineering expertise to design, plan, and manage minor refurbishments and equipment installations
- Support Repairs Managers and Property Services colleagues with technical solutions
- Contribute to audits and reviews related to compliance, financial regulation, and contract management
Financial & Reporting Responsibilities
- Plan and manage budgets of approximately £3m
- Ensure financial regulations are followed for issuing and approving works
- Produce reports for senior leaders and recommend improvements
What We’re Looking For
You’ll do well in this role if you:
- Bring strong technical expertise in M&E engineering
- Have deep knowledge of UK statutory compliance frameworks
- Can interpret technical information and communicate clearly with non-technical colleagues
- Are confident managing contractors, suppliers, and internal stakeholders
- Have experience leading teams and supporting professional development
- Are organised, proactive, and comfortable working across multiple workstreams
- Build strong relationships and work collaboratively across departments
- Are committed to safety, quality, and continuous improvement
Must haves:
- Recognised qualification in Mechanical/Electrical Engineering or equivalent experience
- Strong knowledge of statutory compliance frameworks for building services
- Proven track record delivering M&E works to a high standard
- Ability to provide clear, risk-based advice
- Health & Safety qualification (NEBOSH, NVQ Level 4, IOSH or SMSTS)
- Responsible Person & Duty Holder Training (LCA9010)
- Strong IT skills, especially Excel
- Clean driving licence
- Excellent interpersonal and communication skills
- Ability to work collaboratively and build strong relationships
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Nice to haves:
- Experience managing a team
- Experience producing executive reports
- Persuasive communication skills
- Experience in contract management or procurement
- Enthusiasm for promoting a positive culture and continuous improvement
Benefits
At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment.
- Annual salary: £64,790 per annum
- 25 days holiday, increasing with service, plus Christmas closure and buy options
- Generous pension scheme – up to 9.5% employer contribution via salary sacrifice
- Family-friendly leave: Enhanced maternity, paternity, and adoption leave
- Health cash plan – claim up to £1,800 for everyday health costs (plus free kids’ cover)
- Life cover and income protection
- Flexible working – hybrid options, modern offices, free parking & EV charging
And that’s just the beginning! We’re also thrilled to provide:
- Mental Health First Aiders available to support
- Car leasing via salary sacrifice (for permanent colleagues subject to conditions)
- Funded training, qualifications & apprenticeships
- 3 paid volunteering days in the local communities
- Peer-recognition rewards platform
- Paid professional subscription (one per year)
Working Hours
37 hours per week
Monday - Friday
Contract: Permanent
Our Commitment
We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community, and people from underrepresented groups.
Accessibility and Adjustments
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required.
Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made.
Please ensure you fully answer the questions on the application form.
Closing Date: 23.08.2026
We reserve the right to close this vacancy earlier than the closing date should we find a suitable candidate.
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