Quest Global
ME Technical Program Manager
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At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
Key Responsibilities
- Define and implement growth strategies, for profitable revenue growth to meet overall business imperatives. Develop, nurture and manage global customer relationships and drive strategic partnering initiatives to address unique business situations and complex technology needs. (25%)
- Identify and lead strategic sales campaigns & unsolicited proposals. (15%)
- Collaborate with Delivery & Strategic Solution leadership to ensure successful delivery of engineering projects to customers. (10%)
- Lead periodic and structured communication rhythms with customer leadership to review engagement progress, enforce governance, and to propose solution ideas to stimulate the growth of the Account. (10%)
- Management of customer engineering and commercial relationship to include technical proposal and scope development, pricing and cost negotiations, as well as terms and conditions development to provide maximum value to the customer. (10%)
- Review technical scoping, estimation, fitment and feasibility studies, mapping customer expectations and solution design, prepared by Program Managers and Project Leaders (10%)
- Manage all aspects of annual sales projections and operational planning for the account. This includes (10%)
- Monthly and annual revenue projection
- Resource planning
- Management of team performance and efficiency
- Budget management including travel, infrastructure and training needs
- Actively participate in cross-functional annual account STRAP (Strategic Account Planning) sessions. This critical business process is utilized to define team strategies and identify key growth opportunities for the business to develop strategic campaigns and also identifies the required investments to ensure the success of the plan. (5%)
- Contribute to the development of the overall QuEST VBU (Virtual Business Unit) strategy for growth, directly contributing to the overall success of the overall business goals. (5%)
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We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.
We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the world’s hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.
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Work Experience
- Bachelor’s degree in Mechanical Engineering/Aerospace Engineering.
- Prior experience successfully leading multi-disciplinary global manufacturing engineering teams is mandatory
- At least 3 years’ experience in leading and improving Business development roles
- Demonstrated success with Sales targeting and Account planning strategies
- Have a strong account management background with ownership of customer relationships on a global scale
- Minimum of 7 years of hands on Manufacturing Engineering
- Ability and willingness to travel with no restrictions
- Ability to build strong relations with customers, internal team and other stake holders.
- Experience must include:
- Customer Management
- Product development programs
- Project management & working with global teams
- Strong communication skills - verbal and writing, as well as facilitation and presentation skills with engineering leaders as well as business leaders
- Demonstrated organization, planning, project scheduling, and problem solving skills.
- Demonstrated knowledge of theoretical and practical applications in engineering solutions for design of turbo machinery and other related components in Aero industry
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