Pennon Group
Measurement & Control Technician
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Powered by Water, Driven by Purpose
South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
About the Role
At South West Water, we're committed to protecting one of our most valuable resources while delivering exceptional service to our customers and communities.
We're looking for a Water Loss Asset & Metering Technician to join our Drinking Water Services team. This is an exciting opportunity to play a key role in helping us reduce water loss, improve network performance, and maintain the metering and telemetry assets that provide critical operational data across our water network.
Working across a designated operational area, with opportunities to support activities across the wider region, you'll install, maintain and optimise metering and telemetry equipment that supports leakage management, water balance reporting, and network efficiency. You'll be part of a collaborative team working to achieve industry-leading performance while developing specialist technical skills through a structured progression scheme.
What You'll Be Doing
As a Water Loss Asset & Metering Technician, you will:
- Install, maintain and repair metering and telemetry assets across the water network.
- Ensure accurate data collection to support leakage performance and regulatory reporting requirements.
- Improve the reliability and operability of District Metered Areas (DMAs), helping achieve key performance targets.
- Support the installation and maintenance of flow meters and telemetry at service reservoirs, commercial sites, and treatment facilities.
- Investigate recurring asset failures and help develop improvement programmes.
- Work closely with Leakage Reporting and Leakage Delivery Teams to support water loss reduction initiatives.
- Liaise with contractors to ensure repairs and maintenance activities are completed effectively and safely.
- Support calibration programmes and ensure asset records are accurate and maintained.
- Identify opportunities to trial and implement new metering and telemetry technologies.
- Participate in standby rotas and provide operational support when required.
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What We're Looking For
Essential Requirements
- 5 GCSEs (or equivalent), including Maths, English and a Science subject.
- Experience working within water networks, leakage management, or a similar technical environment.
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
- Good IT skills with experience using Microsoft Office and operational systems.
- Understanding of health and safety requirements.
- Full UK Driving Licence.
- Flexible approach to working hours, including participation in standby arrangements.
Desirable Qualifications & Experience
- NVQ Level 2 Leakage Detection, City & Guilds qualification, ONC, or equivalent relevant qualification.
- National Water Hygiene Certificate.
- NRSWA certification.
- Experience of modern leakage detection techniques and equipment.
- Metering and telemetry maintenance experience.
- First Aid, Manual Handling, COSHH, Valve Operations, or Confined Space Awareness training.
Why Join South West Water?
You'll be joining a purpose-driven organisation with a vision of:
"Bringing water to life - supporting the lives of people and the places they love for generations to come."
This role offers the opportunity to develop specialist technical expertise through a structured progression framework, contribute to environmental sustainability, and support the delivery of essential services across the South West.
South West Water Benefits
At South West Water, our people are the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day, and feel truly valued. That's why we offer a diverse benefits package designed not just to reward, but to empower you to live well, at work and beyond.
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Our Benefits at a Glance
- From 23 days annual leave (excluding bank holidays), rising with length of service
- Holiday Buy & Sell Scheme giving you flexibility over your leave entitlement
- Company Bonus Scheme recognising your contribution to our success
- Competitive Pension Scheme with company contribution matching
- Life Assurance for peace of mind
- Group Income Protection providing financial support if you're unable to work due to illness or injury
- Competitive Family Leave including maternity, paternity, adoption and shared parental leave
- Employee Share Schemes including discounted share purchase and share matching opportunities
- Health Cash Plan to support your health and wellbeing
- Free Flu Vaccinations
- Employee Assistance Programme offering 24/7 wellbeing, financial and mental health support
- Free On-site Parking at our Exeter headquarters
- Cycle to Work Scheme
- Car Share Scheme
- Subsidised On-site Canteen at our Exeter headquarters
- Give as You Earn Scheme supporting charitable giving
- Paid Volunteering Day
- Retail Discounts providing access to thousands of savings and offers
Closing Date
4th Sept 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
- Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
- Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
- Be the Future - Embrace change. Drive Progress. Own the challenge.
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