CBRE Global Workplace Solutions (GWS)
Mechanical HVAC Team Leader
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Job Purpose
To lead and manage a team of Mechanical Technicians to deliver safe, compliant, and efficient engineering services across the Stevenage site. The role ensures contractual SLA and KPI compliance, maximum asset availability, and adherence to statutory and regulatory requirements. The Team Leader provides technical guidance, workload allocation, and full oversight of subcontractors.
Duties
Safety & Compliance
- Ensure the team work safely at all times, consistently adhering to Risk Assessment & Method Statement (RAMS), permits, and statutory requirements.
- Take overall accountability for the safe use of tools, vehicles, and plant within the team, ensuring compliance is monitored and enforced.
- Hold accountability for the availability and statutory compliance of general mechanical assets.
- Drive and role-model personal accountability for the quality of work and compliance with Service Level Agreements (SLA's) and Key Performance Indicators (KPI's), ensuring technicians deliver to agreed standards.
- Provide oversight and assurance of correct isolation procedures and permit-to-work processes, coaching technicians and intervening where required.
- Act as an Authorised Person (AP) where required, ensuring regulatory and operational standards are met. Selection for AP responsibilities to be aligned with training, competence, and operational needs.
Maintenance & Operations
- Ensure allocated work orders are effectively managed by the team from receipt to completion.
- Oversee the completion of planned maintenance and reactive repairs, ensuring they meet manufacturer and internal standards.
- Manage the identification and requisition of spare parts; oversee stock levels and ensure availability for the team.
- Lead and coordinate commissioning and handover of plant and equipment, providing assurance of quality.
- Manage and coordinate subcontractors on site, ensuring correct hosting, escorting, and permit processes are followed.
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Systems & Records
- Lead by example in the use of electronic work order management systems, ensuring accurate escalation of abnormalities.
- Oversee and validate the accuracy of asset data and CAFM records, ensuring they are maintained to agreed standards.
- Review and approve asset data, Operational Occurrence Reports (OOP's), and Business Impact Assessments (BIA's).
Communication & Leadership
- Ensure clear and timely updates on job progress, equipment status, risks, and delays are provided to management, and that records are accurately documented in the CAFM system.
- Provide step-up leadership and cover for your line manager during short absences (e.g., breaks, urgent cover).
- Drive a culture of continuous improvement by encouraging the team to suggest and adopt operational efficiencies.
- Lead, coach, and support technicians, fostering high performance, wellbeing, and professional conduct.
- Develop Technicians to provide resilience and cover in the Team Leader's absence.
GxP responsibility
- Ensure all work on GxP equipment and in GxP areas is completed to required standards.
- Delegate tasks appropriately while retaining overall accountability, ensuring staff under your supervision are correctly trained and fully aware of specific requirements.
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Person specification
- NVQ Level 3 (or equivalent) in a mechanical trade discipline.
- Demonstrable hands-on maintenance experience in a critical environment.
- Strong awareness of health, safety, and compliance requirements.
- Ability to work independently and prioritise tasks effectively.
- Good IT skills (Word, Excel, CAFM systems).
- Effective communication skills with peers, managers, and clients.
- Previous people management experience
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
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