Brook Street
Medical PA
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Medical PA
£35,000 - £40,000 | Monday to Friday | On-Site | East Sussex
Are you an experienced Medical PA, Medical Secretary, or Senior Healthcare Administrator looking for a varied and rewarding role within a busy healthcare setting?
We are seeking a highly organised, professional, and compassionate Medical PA to provide comprehensive administrative and secretarial support while ensuring patients receive an exceptional experience throughout their healthcare journey.
The Role
This is a key position supporting a Consultant and wider healthcare team. You will manage diaries, appointments, referrals, clinical correspondence, and patient communications, ensuring every patient receives efficient, professional, and responsive support.
Key Responsibilities
- Provide full PA and secretarial support to a Consultant.
- Manage complex diaries, clinics, meetings, and appointments.
- Prepare and distribute clinic letters, reports, and medical correspondence.
- Process referrals and ensure all supporting documentation is available.
- Coordinate consultations, investigations, procedures, and follow-up appointments.
- Maintain accurate and up-to-date patient records.
- Liaise with consultants, GPs, hospitals, insurers, and other healthcare professionals.
- Monitor outstanding reports, results, and actions, ensuring timely follow-up.
- Handle confidential information in line with GDPR requirements.
- Support patients via telephone and email, providing a professional and reassuring service.
- Assist patients through the administrative stages of their care pathway.
- Resolve queries efficiently and escalate clinical matters where appropriate.
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About You
- Previous experience as a Medical PA, Medical Secretary, or Senior Healthcare Administrator.
- Experience working within a healthcare environment, either private healthcare or NHS.
- Excellent communication, organisation, and time management skills.
- Strong typing, proofreading, and document formatting abilities.
- High attention to detail and accuracy.
- Proficient in Microsoft Office, including Outlook, Word, and Excel.
- Understanding of confidentiality, GDPR, and handling sensitive information.
- Able to work independently while remaining a strong team player.
- Calm, professional, and patient-focused approach.
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Desirable Experience
- Private healthcare administration experience.
- Medical terminology knowledge or medical secretarial qualification.
- Experience with private medical insurance processes.
- Familiarity with electronic patient record systems.
- Understanding of private patient pathways.
What's on Offer?
- Salary of £35,000 - £40,000
- Monday to Friday working pattern
- Full-time, on-site position
- Supportive and professional working environment
- Opportunity to play a key role in delivering outstanding patient care and service
If you're an experienced healthcare administrator looking for a role where organisation, patient care, and professionalism are equally valued, we'd love to hear from you.
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