Environment Journal
Medical Passenger Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Salary
£28,153 – £30,023 pro rata per annum
Expires
13/09/2026
Company
North Yorkshire Council
Location
Northallerton, North Yorkshire
Job Type
Full Time
Are you the kind of person who naturally looks out for others and loves working as part of a community? If so, this rewarding role where you can make a direct impact in your area could be for you.
Across North Yorkshire, our Integrated Passenger Transport Operations Team keeps our community moving. Our extensive network of more than 120 vehicles, mainly minibuses, and approximately 340 drivers and passenger assistants work tirelessly to deliver safe, reliable transport where it’s needed most. From providing essential local bus services to unlocking access to learning, employment, and social centres, we ensure nobody gets left behind.
We bridge the gap to critical community hubs, enabling independent access to education, supported employment, and day centres, and other meaningful activities in our community. The team delivers approximately 250,000 passenger journeys per year including 20,000 wheelchair user journeys.
We are looking for a caring, flexible and committed person to support a client on journeys to and from activities at various centres for 20 hours per week.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
For term-time only employees, the annual salary is calculated pro rata and paid evenly over 12 months.
About The Role
You will be helping to make sure all our passengers enjoy a safe and comfortable journey:
- Ensure all passengers board, travel, and alight safely, while ensuring that any safety equipment is used correctly. Full equipment training is provided.
- Use your great communication skills to connect and collaborate with carers and colleagues
- This role requires you to be medically trained to administer emergency medication to children safely and accurately, strictly following individual care plans
This role operates on a split-shift routine from Monday to Friday. Standard hours are 07:00–09:30 and 15:00–17:30. However, flexibility is needed to accommodate occasional adjustments based on changing passenger needs.
Experience is not essential, however some experience working in a similar role is an advantage. Full training is provided for the right individual who brings a caring, patient and responsible attitude.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We also offer a comprehensive training package including a Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
What can we offer you?
Benefits
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:
- a local government pension scheme with generous employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more
- Health Assured – confidential help and support for your wellbeing
- learning, development and career advancement opportunities
Click on our Total Rewards Brochure below to see the full range of benefits
Contact and apply
For an informal discussion, please contact Paul Lincoln Paul.Lincoln@northyorks.gov.uk
Key documents
- Job Description
- Total Rewards Brochure
Key dates
- Closing date: 13 September 2026
- Interview date: TBC 2026
Company: North Yorkshire Council
Salary: £28,153 – £30,023 pro rata per annum
Location: Northallerton, North Yorkshire
Sector: Highways
Job Role: Driver
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location