Social Care Today
Medical Passenger Assistant
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Are you the kind of person who naturally looks out for others and loves working as part of a community?
Across North Yorkshire, our Integrated Passenger Transport Operations Team keeps our community moving. Our extensive network of more than 120 vehicles, mainly minibuses, and approximately 340 drivers and passenger assistants work tirelessly to deliver safe, reliable transport where it’s needed most. From providing essential school and social care transport services to providing local bus connections, we help people access learning, employment, and social centres, we ensure nobody gets left behind.
We bridge the gap to critical community hubs, enabling independent access to education, supported employment, and day centres, and other meaningful activities in our community. The team delivers approximately 800,000 passenger journeys per year including 20,000 wheelchair user journeys.
We are looking for caring, flexible and committed people to support a client on journeys to and from activities at various centres for 10 hours per week. The role will initially be to work one hour in the morning and one hour in the afternoon, although this may vary dependant on the needs of the services.
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For term-time only employees, the annual salary is calculated pro rata and paid evenly over 12 months.
About The Role
You will be helping to make sure all our passengers enjoy a safe and comfortable journey:
- Ensuring all passengers board, travel, and alight safely, while ensuring that any safety equipment is used correctly. Full equipment training is provided.
- Use your great communication skills to connect and collaborate with carers and colleagues
- This role requires you to be medically trained to administer emergency medication to children safely and accurately, strictly following individual care plans
The role operates on a split-shift routine from Monday to Friday. Standard hours are between 07:00 - 09:30 and 15:00 - 17:30. However, flexibility is needed to accommodate occasional adjustments based on changing passenger needs.
Experience is not essential, however some experience working in a similar role is an advantage. Full training is provided for the right individual who brings a caring and responsible nature.
We also offer a comprehensive training package including a Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
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What can we offer you?
Benefits
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:
- a local government pension scheme with generous employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more
- Health Assured – confidential help and support for your wellbeing
- learning, development and career advancement opportunities
Click on our Total Rewards Brochure below to see the full range of benefits
Contact and apply
For an informal discussion, please contact either Steven Ward at Steven.Ward@northyorks.gov.uk or Adam Frakes at Adam.Frakes@northyorks.gov.uk
Key documents
Key dates
- Closing date: 4 October 2026
- Interview date: To be confirmed
Company
- North Yorkshire Council
Salary
- £28,153 – £30,023 pro rata per annum
Location
- Scarborough, North Yorkshire
Sector
- Health and Social Care
- Adult Services
Job Role
- Care Worker
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