Ausdocs Holdings Group
Medical Receptionist

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Part-time Medical Receptionist
CQ Medicentre Northside and CQ Medicentre Southside are two privately owned General Medical practices providing families with medical care in a warm, inclusive, and caring environment. We pride ourselves on building positive patient experiences, whilst delivering exceptional healthcare and contributing to a healthy community.
About The Role
We have an exciting opportunity for an ideally experienced Medical Receptionist to join our team on a permanent part-time basis at both sites. Opening hours of the Practices are 8.00 am to 5.00pm Monday to Friday, and Saturday 8:30am to 12:30pm.
Your Responsibilities
- Front desk management including all administration duties
- Patient management; greeting and welcoming patients, answering phone enquiries, making, and confirming appointments; checking, processing, and managing customer accounts; and assisting callers with general enquiries
- Maintenance of the Best Practice patient database
- Processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
- General housekeeping and upkeep of reception area and Doctors consulting rooms
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About You
You are an experienced Medical Receptionist that can work autonomously and efficiently. You are motivated and enthusiastic, and enjoy being a part of a fun and dynamic team.
Skills & Experience
- Minimum 12 months experience as a medical receptionist (ideal)
- Experience with Best Practice software (preferred)
- Familiar with processing and receipting payments using TYRO, DVA, Workcover and Medicare billing
- Comprehension of and dedication to patient confidentiality
- Exceptional verbal communication and interpersonal skills
- Reliable and punctual


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Why us?
- Flexibility with working hours
- Remuneration will be variable based on experience and qualifications
- Supportive, family-friendly and inclusive team environment
- Two convenient Rocky central practice locations
- Onsite training and development will be provided
Please apply directly through the Ausdocs Group Recruitment platform - only these applications will be considered.
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