Job Opportunity: Experienced Secretary for Clinical Chemistry Team

An exciting opportunity has arisen for an experienced secretary to join the Clinical Chemistry Team. We are based in the Edwards Building on the Royal site campus. We are a diverse team, knowledgeable and welcoming, working in an open plan office, creating an ideal atmosphere for peer support and sharing of best practice.

About the Role

We offer flexibility in the workplace, opportunities for agile working and Liverpool University Hospital Foundation Trust offer a wealth of staff benefits, including discounted gym memberships, car lease schemes and free onsite health, and wellbeing activities such as Zumba classes, smoking cessation, pilates. We also offer a wide range of in-house training programmes and opportunities for self-development.

Requirements

The successful candidate should possess fast, accurate keyboard skills, medical terminology would be an advantage, as would previous experience working within an NHS office environment.

We are looking for a motivated, initiative-taking team member, who enjoys working within a demanding environment, enjoys interaction with both patients and colleagues, showing care, compassion and kindness. If you feel you have the qualities we are looking for, please feel free to contact the department for an informal chat about this role.

Responsibilities

• Type dictation from audio transcription of clinical correspondence and documentation.
• Quality check documentation completed in clinical administration support.
• Ensure appropriate follow up arrangements/investigations are in place.
• Liaise with personal medical secretary of speciality accordingly.
• Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system.
• Keep track of referrals to ensure patient is promptly reviewed.
• Check that follow up appointments are arranged in conjunction with patient pathway.
• Mentor, train and supervise relevant junior staff as required.
• Deal appropriately with concerns from staff in line with Trust policy.
• To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations.
• Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes.