Betsi Cadwaladr University Health Board
Medical Secretary
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Job Overview
We are currently looking for an experienced and proactive medical secretary to join the Dermatology Department.
The role requires a medical secretary with experience of working on their own initiative at a senior level and is able to offer a comprehensive secretarial and administrative support to the Consultants and their associated teams. As a senior medical secretary, you will be the first point of contact for patients, doctors and staff throughout the Health Board.
This post is fixed term for 12 months due to meet the needs of the service.
Main duties of the job
This challenging position requires someone who is a team player, flexible, organised and is able to work well under pressure. The successful candidate will need to be an experienced typist, qualified to RSA Typing Level III (or equivalent). This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.
- Process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician
- Demonstrate self-directed development and practice of patient administrative systems
- Undertake tasks that require the individual to exercise judgement and expertise
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
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- Enjoy being part of working with engaged leadership at all levels
- Committed to promoting equality and diversity
- Proud to welcome applicants under the “Disability Confident Employer” scheme
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA /OCR Level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
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Desirable criteria
- Management qualification or working towards
- NVQ 3 Customer Service
- ILM Level 2 (or working towards) relevant equivalent qualification
- NHS Statutory and Mandatory Training
Experience
Essential criteria
- Experience of coordinating administration activities
- Experience of working as a medical secretary
- Experience of organising workload and people
Desirable criteria
- Previous NHS Experience
Skills
Essential criteria
- Excellent communication skills
- Advanced typing skills
- Will work unsupervised
- Excellent customer service skills
- Excellent organisational skills
- Will prioritise own workload
- Minute taking experience
Desirable criteria
- None
Knowledge
Essential Criteria
- Knowledge and ability to use Microsoft Office applications
- Evidence of Continual Personal Development
Desirable criteria
- Knowledge of Referral To Treatment process (RTT)
Personal Qualities
Essential Criteria
- Good team working ethic
- Enthusiasm and commitment
- Proactive and positive attitude
- Be innovative to meet the challenges of a changing organisation
- Customer focused approach
Desirable criteria
- None
Other Relevant Requirements
Essential criteria
- If required be able to travel between sites if relevant to the demands of the post
Desirable criteria
- Welsh speaker
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