Royal United Hospitals Bath NHS Foundation Trust
Medical Secretary and Colorectal Cancer Pathway Administrator
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Job Overview
Are you confident using Microsoft Outlook, Excel and Word? Do you have strong typing skills and a keen eye for detail? If you're a good communicator with a willingness to learn, this could be the perfect opportunity for you.
We’re looking for a proactive and highly organised individual to join our welcoming team in the General Surgery Department. In this dual role, you’ll spend 3 days per week working as a Medical Secretary and 2 days tracking patients on the suspected colorectal cancer pathway.
This is a varied role that will require attention to detail, high levels of concentration, and a desire to enable the smooth running of our services. We are looking for a full time candidate with the opportunity to work from home for one day per week.
Main duties of the job
- Provide a complete and comprehensive medical administrative service for allocated Clinicians and their patients.
- Ensure that correspondence from clinicians is typed, edited and sent promptly and accurately, and keep track of diagnostic reports to ensure that patients receive their results in a timely manner.
- Working as part of a multidisciplinary team, sharing responsibility for the smooth running of the administrative service to deliver safe patient care.
- To be a first point of contact, answering all telephone enquiries, taking and relaying messages in a polite and helpful manner, and using own judgement to establish the priority of issues and taking action as appropriate.
- To deal with incoming correspondence via email from patients, GPs and other departments, using initiative as appropriate to expedite issues and administer patient appointments when necessary.
- To assist in the fast track treatment for patients with cancer and to ensure referrals to other healthcare professionals are forwarded promptly.
- To ensure patient data and records are up to date and accurate, including: checking patient outcomes are recorded correctly, administration of the RTT pathway, appointments and surgical procedures are requested, uploading clinical information as directed and facilitating transfer of care.
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Working for our organisation
We are proud to be part of BSW Hospitals Group - a formal partnership between the Royal United Hospitals Bath NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people.
We are creating a health and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
By working together, we make a real difference for our patients, each other, and our community. Every role matters in delivering the exceptional, person‑centred care we’re proud of.
We’re committed to a compassionate, inclusive culture where kindness is championed, differences are valued, and diversity makes us stronger.
We want to support you to thrive, taking your career to its full potential. We prioritise staff wellbeing – and yes, we even have a pool!
Discover what it’s like to live and work in Bath, explore our RUH staff benefits, and learn how we’re building healthcare for the future through the Dyson Cancer Centre and our commitment to research.
Detailed Job Description And Main Responsibilities
Please see attached Job description and person specification for full details of roles and responsibilities.
Person specification
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Knowledge & Experience
Essential criteria
Administrative Experience
Desirable criteria
Awareness of hospital practices
Qualifications
Essential criteria
Educated to GCSE, O’ Level or CSE Equivalent in English and Maths
Specific Skills
Essential criteria
- Computer literacy - Microsoft Office and databases
- Excellent attention to detail
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
- [Gen Surg Med Sec and Cancer Tracker JD (PDF, 352.8KB)](Gen Surg Med Sec and Cancer Tracker JD.pdf)
- [Join the RUH (PDF, 1.3MB)](Join the RUH.pdf)
Further details / informal visits contact
- Name: Kira Ackling
- Job title: Senior Medical Secretary & Abdominal Wall Botox Administrator
- Email address: kira.ackling@nhs.net
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