Job Title: Medical Secretary

We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

About the Role

We are looking for a highly motivated individual to work within our division.

Key Responsibilities

• Sound knowledge of medical terminology
• Ability to work without direct supervision
• Prioritise and manage workloads
• Be the first point of contact and communication for:
  • General practitioners
  • Consultant colleagues
  • Nursing staff
  • Administrative and other hospital staff
  • Patients, relatives, and outside agencies

Duties

• Provide professional and efficient secretarial and administrative support to the consultants and medical teams
• Communicate and liaise (by letter, telephone, and in person) in a professional and sensitive manner with patients and their relatives
• Receive results following diagnostic tests on patients and ensure that the appropriate medical staff see all such reports and keep a patient tracker. Ensure all urgent results are acted upon promptly and subsequently filed in the patient’s notes. Results must not be communicated to patients or relatives without the consultant’s agreement
• Retrieve heavy and bulky medical records
• Track all patients’ notes held in the office area using iFit and forward these to the appropriate destination as soon as they are no longer required, ensuring information is correctly recorded on iFit
• Co-ordinate outpatient activity. Supervise and provide guidance to clerical support staff to ensure appointments are sent out in a timely and efficient manner in keeping with national targets
• Maintain medical records systems by filing and keeping an accurate record of the movement of medical records