Betsi Cadwaladr University Health Board
Medical Secretary

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Job Overview
We are looking to recruit an enthusiastic, motivated person who will provide secretarial support within the Neurodevelopment Service within Children & Young People’s Division based at Eirias Park, Colwyn Bay.
The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role including covering for Pathway-Coordinator as and when required.
A good telephone manner is essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
- To support the coordination of the administration arrangements to provide a high quality supportive secretarial service to the consultant, medical and nursing team.
- To work independently and be accountable for organising/prioritising own workload to ensure deadlines are achieved.
- To support the facilitation of the patients along a defined pathway.
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The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
- Enjoy being part of working with engaged leadership at all levels.
- Be assured we are committed to promoting equality and diversity.
- We are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.


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Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
Person specification
Qualifications
Essential criteria
- NVQ Business Administration L3 or equivalent experience
- RSA/OCR level 2 or equivalent experience
Desirable criteria
- AMSPAR - City & Guilds L3
- NVQ Customer Service L3
Experience
Essential criteria
- Knowledge of a range of administrative processes
- Experience of working in a busy office environment
Desirable criteria
- Experience of working within the NHS
Skills
Essential criteria
- Competently communicates professionally and effectively with all levels of staff both verbally and in writing
- Proficient in use of Microsoft office applications
- Experienced in planning, organising and prioritising own workload
- Flexible and adaptable to changing service demands
- Excellent organisational skills
Desirable criteria
- Minute-taking skills
- Welsh speaking
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