Hywel Dda University Health Board
Medicines Optimisation Pharmacy Technician

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Job Overview
We are seeking a highly motivated and enthusiastic Pharmacy Technician with exceptional attention to detail to join our Primary Care Medicines Optimisation Pharmacy Team. This is an exciting opportunity for an individual who is passionate about delivering high-quality patient care, committed to improving medicines optimisation, and eager to contribute to the continued development of pharmacy services within primary care.
The successful candidate will possess excellent communication and interpersonal skills, strong organisational abilities, and the initiative to work independently while contributing effectively as part of a multidisciplinary team. A proactive approach and a commitment to innovation will be key, as the role offers the opportunity to help shape and advance the contribution of pharmacy technicians within primary care services.
As part of the Medicines Optimisation Pharmacy Team, you will play a key role in supporting the delivery of the Health Board's strategic workplan. This will involve analysing prescribing data, contributing to service improvement initiatives, developing and reviewing standard operating procedures, and working collaboratively with a wide range of stakeholders to ensure the safe, effective, and efficient use of medicines across primary care settings.
Main duties of the job
Key Responsibilities
- Support the delivery of Health Board prescribing and medicines optimisation priorities across GP practices.
- Work collaboratively with practice staff, community pharmacies, patients, carers, and other healthcare professionals to implement agreed initiatives.
- Contribute to the planning and delivery of medicines management education and training for pharmacy professionals, healthcare professionals, and support staff.
- Promote best practice and support workforce development to improve patient care and outcomes.
- Communicate effectively with patients, carers, colleagues, and multidisciplinary teams, adapting your approach to suit different audiences and settings.
- Present complex medicines-related information in a clear, accurate, and accessible manner.
- Support patients and carers to make informed decisions about their care and medicines.
- Act as an authorised witness for the destruction and disposal of controlled drugs, ensuring compliance with legislation, governance requirements, and organisational policies.
- Work independently with minimal supervision, taking responsibility for assigned work programmes and projects.
- Manage competing priorities effectively, meet deadlines, and use initiative to identify and resolve issues that support service objectives.
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Working for our organisation
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
- Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
- Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
- Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
- 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
- Numerous mental health and learning disabilities services
Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.
IMPORTANT NOTE FOR APPLICANTS: Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.


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By submitting your application to NHS Jobs/Trac, you are giving your consent for elements of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems in order to support and manage your recruitment and employment within your employing organisation; to be used by Recruitment for purposes of checking your Professional Registration online (where applicable).
These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)
If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
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