Valor Hospitality
Meetings and Events Agent
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Crowne Plaza Glasgow 40 hours per week across 5 days.
Are you passionate about delivering exceptional guest experiences? Valor Hospitality is looking for a Meetings and Events Agent to join our team, where you'll play a crucial role in managing event bookings, maximising revenue, and providing outstanding customer service.
About us
Valor Hospitality is an award-winning international hospitality company operating in the US, UK, Europe, and Africa. We are more than just a hotel business; we are a community of passionate professionals dedicated to delivering memorable guest experiences and redefining hospitality with creativity and innovation.
The Role
As a Meetings and Events Agent, you’ll be the first point of contact for our guests, ensuring every enquiry is handled with professionalism and enthusiasm. Your role will involve managing event bookings, maximising revenue, and providing an exceptional customer experience from the initial enquiry to event execution.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What'll make you a great fit for us?
You’re dedicated to delivering exceptional service and understand how your role contributes to memorable guest experiences. You take pride in your work, ensuring every detail is executed to the highest standard.
- You’re methodical, proactive, and results-driven, always striving for excellence in everything you do.
- Whether handling event enquiries, managing bookings, or assisting clients, you bring enthusiasm, professionalism, and a customer-first mindset.
What you'll be doing as Meetings and Events Agent
- Top quality customer service
- Working as part of a dynamic and supportive team.
- Take enquiries and bookings via telephone and online bookings
- Proactive in seeking and converting enquiries into sales
- Processing, amending, and updating bookings as required
- Show rounds for new and prospective customers
- Develop lasting relationships with clients and generate repeat business
- Maximising revenue through upselling
- Administration and Technology savvy
- Available to work when the team and customer needs you most
In addition to competitive rates of pay, we also offer:
- Exclusive discounts for you, your friends, and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences, and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location