Valor Hospitality
Meetings and Events Sales Agent
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DoubleTree by Hilton Leeds
We are looking for a Meetings and Events Sales Agent to join our team, where you'll play a crucial role in managing event bookings, maximising revenue, and providing outstanding guest service.
You will often be the first point of contact with our guests - taking them from first enquiry through to contracting. You will need to be comfortable engaging with guests on the phone, via email and face to face in the hotel.
We offer Meetings and Events in all shapes and sizes - from 2 to 100 guests, business meetings through to weddings and private events.
This role is predominantly office-based in the hotel, working Monday to Friday, mainly dealing with direct enquiries although in time there will be the option to expand into direct sales calls as the business needs.
If you are looking for career training, we offer nationally recognized apprenticeships which sit alongside our detailed brand development.
What'll make you a great fit for us?
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- Your passionate about delivering exceptional service and understand how your role contributes to memorable guest experiences.
- You will take pride in your work, ensuring every detail is executed to the highest standard.
- You're methodical, proactive, and results-driven, always striving for excellence in everything you do.
- Whether handling event enquiries, managing bookings, or assisting clients, you bring enthusiasm, professionalism, and a customer-first mindset.
What you'll be doing as Meetings and Events Agent
- Top quality customer service
- Working as part of a dynamic and supportive team.
- Take enquiries and bookings via telephone and online bookings
- Processing, amending, and updating bookings as required
- Hotel tours for new and prospective guests
- Develop lasting relationships with clients and generate repeat business
- Maximising revenue through upselling - this could be food and beverage packages, accommodation bookings, and meeting room hire
- Administration and Technology savvy - Opera, Salesforce
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What's in it for you?
Look at some of the Rewards and Benefits available at Valor.
Fancy Joining Our Team?
We're an equal opportunities employer, and we welcome applications from all suitably qualified candidates, regardless of race, sex, disability, religion or belief, sexual orientation, or age. At Valor Hospitality, we actively welcome applications from candidates of all diverse backgrounds.
Every application is carefully reviewed against the relevant skills and experience for the role, and we'll be in touch if you're a good match and have been selected for interview.
If you need any support at any stage of the recruitment process, or reasonable adjustments to help you do your best, please email our team at belonging@valoreurope.com.
Please note that employment is subject to proof of eligibility to work in the UK.
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