The Atlas Gym
Member Experience & Marketing Assistant
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The Atlas Gym | Goudhurst, Kent
Full-time | 37 hours per week
About The Atlas Gym
The Atlas Gym is an independent, growing fitness and wellness business based in Goudhurst, Kent. We’ve built Atlas around creating a gym environment that feels welcoming, personal, and community-focused. As the business continues to grow, with new services, wellness facilities, and further projects in development, we’re looking for someone to join the team who can play an important role in both our member experience and our marketing.
The Role
We’re looking for a Member Experience & Marketing Assistant to become one of the key faces of The Atlas Gym. This is a varied role combining day-to-day member experience with hands-on marketing support.
You’ll spend part of your time looking after our members, welcoming prospective members, and helping the gym operate to a high standard, while also working with the team on social media, content, campaigns, and the continued development of the Atlas brand.
This isn’t a traditional reception role. We want someone who is comfortable speaking to people, takes ownership of their work, and wants the opportunity to develop as the business grows.
Key Responsibilities
Member Experience
- Welcoming members and creating a friendly, professional environment
- Speaking with prospective members and showing them around the gym
- Helping new members get started at Atlas
- Responding to member enquiries
- Supporting membership sales and follow-ups
- Preparing drinks, shakes, and coffees from our bar
- Helping maintain excellent presentation and cleanliness throughout the facility
- Supporting the smooth day-to-day operation of the gym
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Marketing & Growth
- Creating social media content for Atlas
- Capturing photos and short-form video around the gym
- Supporting Instagram, Facebook, and LinkedIn activity
- Assisting with marketing campaigns, promotions, and member communications
- Helping promote new services, events, and launches
- Supporting the development of the Atlas brand and local community presence
- Bringing forward ideas for new content and campaigns
Who We’re Looking For
We’re particularly interested in someone who is:
- Confident, friendly, and comfortable speaking with different people
- Proactive and able to work independently
- Organised and reliable
- Creative and interested in social media and marketing
- Comfortable creating content using a phone
- Commercially aware and comfortable speaking to prospective customers
- Willing to get involved wherever needed in a growing independent business
- Interested in developing their skills and taking on greater responsibility over time
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Previous experience in marketing, hospitality, customer service, sales, or fitness would be useful, but attitude, personality, and willingness to learn are equally important to us.
You don’t need to be a personal trainer or fitness professional to apply.
What We Offer
- A varied role within a growing independent business
- Hands-on experience across marketing, customer experience, and business growth
- Opportunity to develop your responsibilities as Atlas grows
- Free gym membership
- A friendly, close-knit working environment
- The opportunity to have a genuine impact on the development of the Atlas brand
Working Hours
This is a 37-hour-per-week role. As we are a seven-day-a-week gym, working hours will be scheduled around the needs of the business and will include a mixture of weekdays and weekends.
Location
The Atlas Gym Goudhurst, Kent
If you’re looking for a role where you can work with people, develop your marketing experience, and become part of a growing fitness and wellness business, we’d love to hear from you.
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