The LSM Club
Member Relations Consultant - Commission Based
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Location: London (must be based here for events)
Type: commission-based
About The LSM Club
The LSM Club is a premium private members club based in London, designed to connect high-value women through refined experiences. Offering exclusive access to fine dining, high society events, and curated social gatherings, it fosters connections and enriching interactions. With a focus on elegance and exclusivity, The LSM Club creates a vibrant community for women to network and thrive.
Role Description
This is a contract-based, hybrid role for a Member Relations Executive at The LSM Club. The role is based in Greater London, with some flexibility for remote work.
Responsibilities
- Source prospective members, network, events, introductions, and targeted outreach
- Run discovery conversations and guide applicants through the vetting and onboarding process
- Represent LSM at networking events, private dinners, brand activations, and partner events across London
- Post, feature, and advocate for LSM across your personal social media (Instagram, LinkedIn, TikTok where relevant)
- Coordinate with the founder on pipeline, events, and partnership introductions
- Maintain clean records in our CRM (Notion and connected tools)
- Feed insights back on what is resonating with members and prospects
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The Member Relations Executive will also support membership retention and growth through strategic communication and relationship management.
Qualifications
- Strong Member Relations and Customer Service skills to build lasting connections and manage member satisfaction
- Excellent Interpersonal and Communication skills, both written and verbal, to interact effectively with members and team members
- Proficient Analytical Skills for understanding member preferences and improving overall engagement
- Creative problem-solving abilities and attention to detail
- Familiarity with social event planning and handling membership platforms is a plus
- Experience in a customer-driven or hospitality role will be considered an advantage
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Who You Are
- London-based and immersed in the city's premium social, cultural, and professional scene
- Naturally well-connected
- Confident representing a brand in public, on camera, and at private events
- Comfortable with social media as a business tool, not just a personal one
- Premium in taste, polished in presentation, specific in communication
- Self-motivated
- Understand the difference between premium and luxury, and why it matters to us
Compensation and Progression
Commission-based
Event access, branded assets, and dedicated marketing support for personal brand content tied to LSM
Specific commission rates and base salary figures shared at interview stage
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